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Review of the Newbury Building Society, Savings:

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Personal touch

It was very relaxed with everything being explained and lots of opportunity to ask questions. Did not feel rushed into making a decision Reviewed on: 5th November 2021

Reply from Newbury Building Society Hi - thank you for taking time to leave feedback - we appreciate it. Response date: 5th November 2021

Review of the Newbury Building Society, Mortgages:

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Excellent service

Newbury could not have been more helpful and considerate. Reviewed on: 5th November 2021

Reply from Newbury Building Society Hi - thank you for your kind words and for taking the time to leave feedback for us. Response date: 5th November 2021

Review of the Newbury Building Society, Savings:

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Great customer service

We popped into the Basingstoke branch in the hope of opening a savings account fully expecting to have to book an appointment however the staff in branch went out of their way to help us and we had two accounts opened up for us within half an hour and our passbooks were delivered by post the very next morning. You have a great team in Basingstoke. Reviewed on: 5th November 2021

Reply from Newbury Building Society We do! Thank you for taking time to provide this feedback it will really give us all a boost! We appreciate it. Response date: 5th November 2021

Review of the Newbury Building Society, Savings:

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Almost closing my account

I had intended to close my account and invest the money elsewhere, but the action of the cashier stopped my intended transaction as she made me aware that I could get a better rate of interest by switching account Reviewed on: 5th November 2021

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 5th November 2021

Review of the Newbury Building Society, Mortgages:

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Helpful & Informative

I recently switched my self-build mortgage to a residential one. The adviser that I spoke to was friendly, informative and understanding of my needs. I was able to switch to a product which is perfect for me. Would happily recommend! Reviewed on: 4th November 2021

Reply from Newbury Building Society Hi - thank you for taking time to leave feedback - we really appreciate it. Response date: 4th November 2021

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