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TECHNOPHOBE

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All reviews (15)

Review of the Nationwide, Fixed Rate ISA:

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Martin Lewis wouldn't be impressed!!

Opened a new 1 year fixed rate ISA yesterday at 5.1 %, which seems good compared to recent returns. However, I asked what happens at the end of the year if I don't contact them (I am old and could find myself in hospital then etc.etc.) The answer is that the money goes into a holding "Maturity Account". After further enquiry, I establish that the maturity account would pay 1.4% interest "as instant access". Martin Lewis, in his weekly MSE newsletter says that we shouldn't be accepting less than 4% on instant access accounts. I like the local Nationwide very much, but, come on Nationwide, is this fair and good practice??? And how much investors money are you holding at this derisory rate? Reviewed on: 14th July 2023

TECHNOPHOBE

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Review of the Leeds Building Society, Savings:

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FEELING REALLY BULLIED BY LEEDS BS

After a review on Trustpilot revealing Leeds BS instant access savings rate was 1.9% and between 2 and 3 times that available elsewhere; Also that Martin Lewis stated if getting less than 4% "ditch and switch", Leeds have demanded review be taken down! Clearly bothered at people being given this information! I've been with Leeds BS for nearly 30 years and feel that, rather than being treated as a loyal customer, I've lost out substantially on interest and now feel they are trying strong arm tactics versus an OAP to hide their awful approach to loyal customers/long term members. Reviewed on: 30th June 2023

Review of the MBNA, Credit Card:

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Helpful

Been with MBNA for years. Always helpful when you have a query Reviewed on: 2nd June 2023

Review of the Leeds Building Society, Savings:

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LEEDS BS LOYALTY PENALTY

It must be c.30 years since I started saving with the then Leeds and Holbeck Building Society and I could rely on them to treat me fairly on interest. THEN, after a period caring 24/7 for a relative, with little time to check interest rates, I discovered they had side lined my account and I had missed about £3000 in interest. I shrugged my shoulders and moved to a headline rate account and, after a couple of years I find they have AGAIN side lined my account, paying an extremely uncompetitive rate of interest. So, I've mainly transferred my savings to another building society which not only pays almost 2.5 times as much interest,but guarantees the interest rate for the future. SO IF YOUVE BEEN WITH LEEDS BS FOR A WHILE, CHECK YOUR SAVINGS RATE, AND MOVE TO A SOCIETY THAT TREATS YOU FAIRLY! Reviewed on: 2nd June 2023

Review of the Buckinghamshire Building Society, Savings:

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AWFUL CUSTOMER SERVICE AND BIG POTENTIAL LOSS!

After taking my savings away from me and me having to fight to (successfully) get them back. they tried telling me I was only entitled to £1.35 interest rather than the over £40 that was due, and .... eventually.. .... paid. They queried my 1 November 2022 Smart Money People review and, as a result, now know who I am, and had to accept my review. NEARLY 6 MONTHS ON, THEY STILL HAVE NOT HAD THE DECENCY TO APOLOGISE TO ME AND IT IS CLEAR THAT THEY WILL ARGUE BLACK IS WHITE, RATHER THAN ACCEPT THE TRUTH WHEN THEY MAKE A MISTAKE. WITHOUT EXTENSIVE ARGUMENT I WOULD HAVE LOST BOTH MY SAVINGS AND THE INTEREST DUE ON THEM! Reviewed on: 15th April 2023

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