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Protect Line: Life and Health Insurance Broker reviews

Name: Life and Health Insurance Broker
Rating: 4.92 (773 reviews)

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4.92

Based on 773 reviews, last reviewed 16th Oct 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Absolutely outstanding Spoke to two gents and they were both polite and they could be... Helped me get my life insurance set up and minumt payments a month to keep my kids w... Read more Reviewed on: 16th October 2022

Latest lowest rating:

1

Rejected I realise they're a broker to external insurance companies, but after wasting an hour on the phone I was rejected even for a £10 p/m insurance, so, it... Read more Reviewed on: 18th August 2022

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About this product

Protect Line provide a wide range of life insurance policies including critical illness, decreasing and increasing cover, level term and over 50s non-medical.

There's no fee for Protect Line’s services and they work with leading UK insurers to find and compare policies.

Reading Protect Line’s reviews will help you see what it’s really like to be a customer. If you’ve used Protect Line Insurance before, you can leave a review of your own and share your experience.

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Protect Line Life and Health Insurance Broker reviews (773)

Made me feel so at ease and relaxed

I spoke with Jeremy and he was absolutely brilliant, I’ve never felt more at ease on a phone call before, was very friendly, helpful and a joy to talk with. Reviewed on: 6th August 2020

Great service

Great service, really friendly. Was really happy took the time to talk me through my options and explain everything Reviewed on: 5th August 2020

Excellent service

I had previously talked with my mortgage broker about life insurance but felt confused and found it a bit pricey for my age and circumstances. I saw an add for protect line and asked for a call back. They called back the next working day and were so helpful and reassuring. They explained everything over the phone in detail and answered all my questions in an understanding manner no matter how crazy I sounded! I had a little issue with being approved for critical illness but whilst we were waiting for the first company to look into it more the manager called me back and looked at alternatives and actually found a cheaper one incase the first fell through. I decided to wait as I didn't want to go through all the questions again and it all came good in the end with the first company and I was happy to proceed. I was kept in the loop and they provided me with names and numbers for the people I spoke to specifically if I had any more questions or needed advice. I've already reccomened them to my mum who is also looking for life cover! Reviewed on: 5th August 2020

Excellent and well explained

The advisor throughly explained everything and was very clear in ensuring it would be my decision if I processed the application for life insurance not once did I feel Pressured into buying any products Reviewed on: 5th August 2020

Excellent team not just about getting you signed up, there caring about who you are leaving behind.

I spoke to a gentleman call Steve on Friday the 31/07/2020 about getting some Life insurance as I’m only 26 and wanted my wife and 2 daughters set in life just in case I’m not here for them. Steve asked me a few personal questions and didn’t make me feel uncomfortable at all he was great and very understanding on all of the answers I gave back he also asked what I want to leave behind for my family. The phone call didn’t take long but he wasn’t rushing to get me signed up he had time to listen and also took more time out to explain some of the questions again not many people on a phone call take as much time and effort he put into this as he did great customer service and overall he new what was best for me and my family as a fellow cricket fan. Steve all the best and thank you for you time and caring about what people need in life. Reviewed on: 4th August 2020

Amazing support and help in finding the right product for my peace of mind

I had been putting off arranging life insurance and critical illness cover due to endless form filling on line and uncertainty over what I actually wanted. protect Line guided me through the process efficiently and were so helpful. I am now relieved in the knowledge that my family are protected and I have suitable cover in place. I can’t recommend highly enough. Reviewed on: 3rd August 2020

Was very friendly and helpfull

Wanted life insurance to make sure my three boys who all have special needs would all be well looked after olso do my middle son who has severe disabilities he helped me arrange it so had some put to the side to help with money for my mum or who ever would look after him Reviewed on: 3rd August 2020

Easy to conversate with

This was one of my best customer service experience. The call took over an hour but the representative handled the call professionally and was very friendly to allow time pass well. Reviewed on: 3rd August 2020

Very helpful and knowledgeable

Our advisor was very thorough, helpful and knowledgeable throughout and got us a really good deal that suited us. Reviewed on: 2nd August 2020

EXCELLENT SERVICE

FRIENDLY STAFF, GREAT SERVICE, GREAT PRODUCT, HIGHLY RECOMMEND. Reviewed on: 1st August 2020

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