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Protectivity: Business insurance reviews

View other Protectivity products
4.80
Based on 1,452 reviews, last reviewed 7th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
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0%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi
Read all reviews Write a review

About this product

Protectivity offer business insurance policies to small businesses, event organisers and landlords.

Specialist cover includes Public Liability, Professional Indemnity, Product Liability and Employers’ Liability. Protectivity also have flexible options for freelance, work-from-home, and startup insurance.

Protectivity insurance reviews help you find out what it’s really like to be a customer. If you’ve used Protectivity before, you can also leave a review and share your experience.

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Protectivity Business insurance reviews (1452)

No hassle

5
Quick and easy to set up. Easy payments by direct debit. Reviewed on: 20th September 2018
Jo's avatar
Jo

Thumbs up

5
Reasonable cost. Easy to renew and easy to understand. Reviewed on: 19th September 2018
Pearl 's avatar
Pearl

Quick & Easy website / Staff very helpful

5
We used the website to arrange insurance for a five a side football team playing once a week in a local school sports hall. It was very easy to follow and quick. Staff are always polite and helpful if you need to call. Contact with this company is easy and I would definitely recommend to others. Reviewed on: 18th September 2018
Linda Rothwell's avatar
Linda Rothwell

Time saving

5
I saved a lot of time insuring with protectivity and that is more valuable than the money I also saved Reviewed on: 17th September 2018
Stewart Walker's avatar
Stewart Walker

5 Star, Competitive price and renewal process

5
Easy to use website with very competitive insurance prices. Been with them 2yrs now and the whole renewal process is very easy and simple!! Dave H Reviewed on: 17th September 2018
Dave H's avatar
Dave H

Helpful and supportive

5
Protectivity are there to answer the questions you have and help you shape and develop as your business grows. They are always looking to support your business. Reviewed on: 17th September 2018
Richard DeNiese's avatar
Richard DeNiese

Excellent Product review for Protectivity Insurance.

5
I contacted many companies for a quote. Many had so many conditions, that it seemed the level of cover would be compromised through all the jargon. Protectivity Insurance was a refreshing change. Simple to set up and understand. Very competitively priced and tailored to my needs. I would 100% use them again and recommend to my friends. I have confidence in them as a company as they discuss and will consider bespoke insurance cover insurance without all the clauses and over the top prices. Reviewed on: 17th September 2018
Jules Julestar Bennett's avatar
Jules Julestar Bennett

Excellent

5
Amazing experience with Protectivity nothing is too much for them to deal & help with! Thank you Reviewed on: 17th September 2018
Russell Mosedale's avatar
Russell Mosedale

Comprehensive cover at a fair, reasonable and competitive price.

5
Excellent cover at a fair, reasonable and competitive price for my pet services business. Any queries have been answered quickly, in a friendly but professional and informative manner providing peace of mind and reassurance. I’m much happier with both the service and cover provided by Protectivity than the insurance company I used previously. I am very happy to recommend them without any hesitation and I will be renewing my cover again with them next year. Reviewed on: 16th September 2018
Christine 's avatar
Christine

Does exactly what they say

5
Good company, good customer service when I wanted to change things on my policy, no long period waiting for someone to answer the phone. Most impressed. Reviewed on: 16th September 2018
James's avatar
James

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