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Protectivity: Business insurance reviews

4.80
Based on 1,452 reviews, last reviewed 7th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
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0%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Protectivity offer business insurance policies to small businesses, event organisers and landlords.

Specialist cover includes Public Liability, Professional Indemnity, Product Liability and Employers’ Liability. Protectivity also have flexible options for freelance, work-from-home, and startup insurance.

Protectivity insurance reviews help you find out what it’s really like to be a customer. If you’ve used Protectivity before, you can also leave a review and share your experience.

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Protectivity Business insurance reviews (1452)

East to understand straight forward insurancw

5
Great for pet businesses. Fantastic website, clear and quick quotes and easy purchase! Reviewed on: 15th August 2018

Great

5
Does what it says on the tin!! Not had any issues. Reviewed on: 15th August 2018

Amazing customer service

5
My experience hasn't been long but I love how easy it is to buy the insurance form Protectivity and to cancel. It's just an ease of mind to know that you're protected in case anything happens- pets can be a little unpredictable. Reviewed on: 15th August 2018

Great Company

5
My Public Liability Insurance was easy to set up and everything that was covered was set out in an easy to understand way. Reviewed on: 15th August 2018

Great insurance for my business giving me peace of mind

5
I was recommended Protectivity by a friend and I was really impressed with the service and quick turnaround. Reviewed on: 15th August 2018

Excellant Service

5
I joined Potectivity last year as I found them to be the most fairly priced, they talked me through my options as a buisness owner and made it jargon free for me to understand and get the best for what I required. They were always on the end of email or phone whenever I had any questions and always resolved to my satisfaction Reviewed on: 15th August 2018

Brilliant service and cover for pet businesses

5
As the owner of a small dog walking and pet sitting service, I find protectivity second to none. I've recently contacted them to ask about adding dog grooming to my cover as I'm currently doing a course in grooming and was informed that there will be no extra cost. When I'm ready to add it to my package to just give them a call. Couldn't be happier. Reviewed on: 15th August 2018

A huge comfort to know Protecting are there if I need them.

5
Thankfully I have not had a problem so far but I am confident that Protecting are there for me should I need them. Reviewed on: 15th August 2018

Good value for money

5
Our Club has tried to get quotes from other insurers offering public liability insurance. All the others were nearly twice as expensive as Protectivity. Clear policy cover online. Reviewed on: 15th August 2018

Excellent no fuss insurance

5
Quick easy & price competitive service. They Actually understand my business and are very professional in their business enabling me to run mine! Reviewed on: 15th August 2018

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