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Protectivity: Business insurance reviews

View other Protectivity products
4.80
Based on 1,452 reviews, last reviewed 7th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi
Read all reviews Write a review

About this product

Protectivity offer business insurance policies to small businesses, event organisers and landlords.

Specialist cover includes Public Liability, Professional Indemnity, Product Liability and Employers’ Liability. Protectivity also have flexible options for freelance, work-from-home, and startup insurance.

Protectivity insurance reviews help you find out what it’s really like to be a customer. If you’ve used Protectivity before, you can also leave a review and share your experience.

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Protectivity Business insurance reviews (1452)

Good product and service all round,great coverage an...

5
Good product and service all round,great coverage and definitely recommended for dog walkers like myself , easy set up and downloadable certificates for proof Reviewed on: 3rd October 2024
Ruth H's avatar
Ruth H

Great customer service

5
Easy to communicate with and helpful in answering questions Reviewed on: 3rd October 2024
Emma D's avatar
Emma D

Great cover , easy to navigate and value for money .

4
Great cover , easy to navigate and value for money .., I have been with protectivity for years Reviewed on: 3rd October 2024
Jacqueline S's avatar
Jacqueline S

New customer but easy to take out a policy online...

4
New customer but easy to take out a policy online Reviewed on: 3rd October 2024
Laura P's avatar
Laura P

Protectivity are a great company

5
Protectivity are a great company providing cheap but good insurance cover, been with them for 2 years now, I would recommend them to any one Reviewed on: 3rd October 2024
Katie hooperpercy 's avatar
Katie hooperpercy

Easy access, quick response, helpful system and cust...

5
Easy access, quick response, helpful system and customer service Reviewed on: 3rd October 2024
Shui H's avatar
Shui H

No issues and very straightforward

5
No issues and very straightforward Reviewed on: 3rd October 2024
Jade 's avatar
Jade

I’ve been insured with protectivity for years, my pr...

5
I’ve been insured with protectivity for years, my premium rarely goes up. When I needed to increase my cover it was no issue. I’ve got my husband covered by protectivity and recommended them to friends too Reviewed on: 3rd October 2024
Katie 's avatar
Katie

Use the company every year.

5
Use the company every year. My policy covers many therapies and other services I offer. I have a varied business Reviewed on: 3rd October 2024
Lisa S's avatar
Lisa S

Great company

5
I haven’t had to claim yet so can’t comment anymore. Reviewed on: 3rd October 2024
Michelle F's avatar
Michelle F

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