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Protectivity: Business insurance reviews

4.80
Based on 1,452 reviews, last reviewed 7th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Protectivity offer business insurance policies to small businesses, event organisers and landlords.

Specialist cover includes Public Liability, Professional Indemnity, Product Liability and Employers’ Liability. Protectivity also have flexible options for freelance, work-from-home, and startup insurance.

Protectivity insurance reviews help you find out what it’s really like to be a customer. If you’ve used Protectivity before, you can also leave a review and share your experience.

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Protectivity Business insurance reviews (1452)

Concise & Clear Website

5
Really easy to navigate the website to choose the options required. Clear and concise instructions which helped me a lot. Reviewed on: 3rd October 2024

First class friendly efficient service

5
First class friendly efficient service Reviewed on: 3rd October 2024

Customer service is very friendly and response time...

5
Customer service is very friendly and response time to query’s is prompt.. The advice from the news letters is very helpfull. Reviewed on: 3rd October 2024

Drama free, simple and easy just the way I like...

5
Drama free, simple and easy just the way I like it Reviewed on: 3rd October 2024

Cover sorted with no hassles online, easy to underst...

5
Cover sorted with no hassles online, easy to understand and set up. Reviewed on: 3rd October 2024

Online Purchase

5
I purchased online and found the process very easy to follow. Clear descriptions of what was on offer. Excellent value for money and I've already recommended Protectivity. Reviewed on: 3rd October 2024

Insurance the right way !

5
Everything is clear and simple to navigate , knowing exactly what you’re getting ! And for amazing value ! Customer service are always on the ball with fast and helpful responses ! recommend . Reviewed on: 3rd October 2024

Quick and efficient customer service

5
Quick and efficient customer service Reviewed on: 3rd October 2024

positive, easy to use website and supportive staff

4
positive, easy to use website and supportive staff Reviewed on: 3rd October 2024

Easy and affordable.

5
Easy and affordable. Like to be part of it . Reviewed on: 3rd October 2024

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