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Protectivity: Business insurance reviews

View other Protectivity products
4.80
Based on 1,452 reviews, last reviewed 7th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi
Read all reviews Write a review

About this product

Protectivity offer business insurance policies to small businesses, event organisers and landlords.

Specialist cover includes Public Liability, Professional Indemnity, Product Liability and Employers’ Liability. Protectivity also have flexible options for freelance, work-from-home, and startup insurance.

Protectivity insurance reviews help you find out what it’s really like to be a customer. If you’ve used Protectivity before, you can also leave a review and share your experience.

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Protectivity Business insurance reviews (1452)

Smooth renewal process

5
Smooth renewal process and good advice given. Reviewed on: 3rd October 2024
Madge's avatar
Madge

Excellent website, quick and easy cover for our fest...

5
Excellent website, quick and easy cover for our festival stall Reviewed on: 3rd October 2024
John S's avatar
John S

I have found customer service very helpful and it's...

5
I have found customer service very helpful and it's easy to make changes on the policy Reviewed on: 3rd October 2024
Megan L's avatar
Megan L

No hidden agenda.

5
No hidden agenda. What you see is what you get. Straight forward . Reviewed on: 3rd October 2024
Victoria B's avatar
Victoria B

Claim made easy

5
Had no problem when I had to make a claim. Smooth and easy process Reviewed on: 3rd October 2024
J's avatar
J

Very quick and easy.

5
Very quick and easy. I haven’t needed to call for any reason. Good value for money! Reviewed on: 3rd October 2024
Molly C's avatar
Molly C

Very easy to set up a policy that met my requirements.

5
Very easy to set up a policy that met my requirements. Protectivity have a great website, clear documentation and good service Reviewed on: 3rd October 2024
David L's avatar
David L

Needed insurance for an archery club.

5
Needed insurance for an archery club. I had a lengthy phone conversation with a lady representative who helped me understand what I needed in place. As we added some extra cover for equipment I needed a further quick conversation with someone else prior to completing the process online. A fantastic experience from start to finish. Reviewed on: 2nd October 2024
Adam F's avatar
Adam F

Excellent service.

5
Excellent service. Keeps me informed. Reviewed on: 2nd October 2024
Jennifer A's avatar
Jennifer A

Easy to sign up, quick process

5
Easy, quick process to sign up. I haven’t needed to make a claim. Reviewed on: 2nd October 2024
Libby C's avatar
Libby C

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