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Protectivity: Business insurance reviews

View other Protectivity products
4.80
Based on 1,452 reviews, last reviewed 7th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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0%
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0%
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0%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi
Read all reviews Write a review

About this product

Protectivity offer business insurance policies to small businesses, event organisers and landlords.

Specialist cover includes Public Liability, Professional Indemnity, Product Liability and Employers’ Liability. Protectivity also have flexible options for freelance, work-from-home, and startup insurance.

Protectivity insurance reviews help you find out what it’s really like to be a customer. If you’ve used Protectivity before, you can also leave a review and share your experience.

Review Protectivity: Business insurance now

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Protectivity Business insurance reviews (1452)

Good insurance overall

5
When I started on this insurance it was very self explanatory Reviewed on: 29th September 2024
Mabel's avatar
Mabel

I have had a policy a few years!

5
I have had a policy with protectivity for a few years now, a good price and no issues. Should I need to use them, I have faith that I will be able to do so with ease. Reviewed on: 29th September 2024
Kelly's avatar
Kelly

When I have spoken to staff they have always been he...

5
When I have spoken to staff they have always been helpful and knowledgeable Reviewed on: 28th September 2024
Georgina P's avatar
Georgina P

Easy to get a quote

5
Easy to get a quote and covered all of my needs. Website was easy to navigate and the prices were very competitive Reviewed on: 27th September 2024
Elizabeth E's avatar
Elizabeth E

Tailored for my needs.

5
Tailored for my needs. Nothing else on the market compared. Reviewed on: 26th September 2024
Rachel 's avatar
Rachel

Very straightforward when I took out the insurance,...

5
Very straightforward when I took out the insurance, customer service is brilliant. Would recommend you to any one Reviewed on: 26th September 2024
Sarah M's avatar
Sarah M

Recommended several years ago and renewed each year.

4
Recommended several years ago and renewed each year. Policy seems to satisfy our needs and thankfully never had to use any service. Not sure about cost as nothing to compare with. Reviewed on: 25th September 2024
John Scrimgeour's avatar
John Scrimgeour

Easy access and easy to put insurance in place, cust...

5
Easy access and easy to put insurance in place, customer service was efficient and very helpful when I first opened my policy. Reviewed on: 24th September 2024
Gillian C's avatar
Gillian C

Excellent insurance provider and well priced

5
Really easy website to use. Insurance is easy to understand, clear and easy to read. Referrals to friends which is good, and also HTML for the logo to add to my website. Took the strain out of finding a specialist insurers for my business. Reviewed on: 23rd September 2024
Sunny F's avatar
Sunny F

Very happy!

5
Very happy customer who has been using your insurance since I started my dog walking business in 2020. I now have several people who support my business that now use your insurance too. I recommend to all other pet companies and would not think of changing as I have been very happy with the level of knowledge, support and knowing i am completely covered if I ever need it. Reviewed on: 23rd September 2024
Ellen R's avatar
Ellen R

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