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Protectivity: Specialist Insurance reviews

4.91
Based on 1,452 reviews, last reviewed 7th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
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Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Our Protectivity specialist Insurance reviews can help you to find out what life as a Protectivity customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Protectivity Specialist Insurance reviews (1452)

New business requiring Public liability and no idea...

5
New business requiring Public liability and no idea where to start. Was recommended by anther small business and received all the help I needed. Reviewed on: 5th September 2024

Staff at the call centre are Helpful and knowledgeable.

5
Staff at the call centre are Helpful and knowledgeable. Reviewed on: 5th September 2024

Friendly knowledgeable and good value for money.

5
Friendly knowledgeable and good value for money. Reviewed on: 5th September 2024

Protectivity has been easy to use and affordable

5
Protectivity has been a very cost-effective and customer focused provider. The process of receiving a quote was very quick and the insurance cost was less than I expected it to be which was fantastic. Especially as my insurance is for a new business so anything that can keep start up costs low is fantastic. Reviewed on: 5th September 2024

Terrific company to have on your side

5
You have looked after me and my business since it's start, 4 years on 1st October. Your advise at the time was invaluableas iv never had my own businessbefore. .you keep me updated regularly on what's new and your price for the service is affordable and comprehensive. Thank you. I will stay with you always . Maxine Reviewed on: 5th September 2024

professional team.

5
Whenever I have contacted Protectivity they have responded quickly and professionally Reviewed on: 5th September 2024

Absolutely amazing insurance for various businesses...

5
Absolutely amazing insurance for various businesses as well as amazing payment plans for everyone’s budget, has done my small business absolutely amazing I highly recommend to everyone I know Reviewed on: 5th September 2024

No fuss helpful friendly staff value for money

5
No fuss helpful friendly staff value for money Reviewed on: 4th September 2024

I joined Protectivity last year after I felt my prev...

5
I joined Protectivity last year after I felt my previous company wasn't giving me value for money or advice. From the start I have been given advice and I think the newsletter every month is wonderful and so lovely to see some Basenji's on the page. Any problems are quickly resolved and hit my email before I've logged in!! Reviewed on: 4th September 2024

I have been with Protectivity for over 12 years.

5
I have been with Protectivity for over 12 years. I have always had quick, professional service and will continue to use them. Reviewed on: 4th September 2024

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