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Protectivity: Specialist Insurance reviews

4.91
Based on 1,452 reviews, last reviewed 7th Sep 2025
100% decrease in 5 star reviews
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Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

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Protectivity Specialist Insurance reviews (1452)

Maismasssage12

5
I required an insurance that covered me straight away and this company definitely provided me with that. This meant the process for getting a job was hassle free and made me stress a lot less throughout the interview process as i knew i had everything i needed in order to go into the line of work i desired. This also allows me to be flexible and perform my work at home which helps me with my other jobs i currently have after graduating from a masters degree, excellent service!! Reviewed on: 24th August 2024

Great service and Value for money.

4
Had difficulty finding the correct cover required. helped by telephone support. Was directed to go online for discount. Not many companies would do that. Great price and monthly payment options helpful when starting out in a new venture. Reviewed on: 24th August 2024

Competitive price but claims service is rubbish

3
Whilst it’s a competitive price and good value, the claims process is rubbish.despite making a valid claim I had to collate almost every piece of medical evidence and even then as told I couldn’t prove this certain dog hurt me on a certain date, so felt like I needed a body am in future! Reviewed on: 24th August 2024

Reliable and Comprehensive Insurance

5
I've had a positive experience with Protectivity's Specialist Insurance for my PT and cognitive behavioural hypnotherapy practice. The coverage offered is comprehensive and tailored to meet the specific needs of professionals in these fields. The process of setting up the policy was straightforward, and the customer service team was very helpful in answering all of my questions. One of the standout features is the flexibility of the policy, which allows me to adjust coverage as my business needs change. The peace of mind knowing that I'm covered for both my personal training and hypnotherapy sessions is invaluable. I haven’t had to make a claim yet, but based on the service so far, I feel confident that if I ever need to, the process will be smooth and efficient. I highly recommend Protectivity to other professionals looking for specialized insurance. Reviewed on: 24th August 2024

good value for money

5
It’s easy and good value for money Reviewed on: 24th August 2024

Really easy to apply and great rates.

5
Really easy to apply and great rates. No hassle and quick. Fantastic experience throughout process. Would recommend to other businesses. Protectivity has you covered exactly how you want to be protected. It's name says it all. Reviewed on: 23rd August 2024

I asked for clarification about insurance jargon

4
I rang to ask for information in layman's terms about what my insurance would actually cover, as some of the jargon can be difficult to understand. Josh who I spoke to was helpful and made things clear. Reviewed on: 23rd August 2024

Competitive policy pricing and all the cover I needed.

5
Competitive policy pricing and all the cover I needed. Reviewed on: 23rd August 2024

Never any issues renewing and updating cover.

5
Never any issues renewing and updating cover, always very quick responses to questions raised. Reviewed on: 23rd August 2024

Excellent advice, great value for money

5
I just needed insurance for a 1 day event which included Tug-of-war. I did not know that was a seperate item that needed to be mentioned in my application, customer service advised me on this, my volunteer crew and other service providers attending my event to make sure I would be fully covered. Reviewed on: 23rd August 2024

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