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Protectivity: Business insurance reviews

4.80
Based on 1,452 reviews, last reviewed 7th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Protectivity offer business insurance policies to small businesses, event organisers and landlords.

Specialist cover includes Public Liability, Professional Indemnity, Product Liability and Employers’ Liability. Protectivity also have flexible options for freelance, work-from-home, and startup insurance.

Protectivity insurance reviews help you find out what it’s really like to be a customer. If you’ve used Protectivity before, you can also leave a review and share your experience.

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Protectivity Business insurance reviews (1452)

Yass! A policy that ticks my fussy checklist!

5
The policy cover ticked all my criteria, very easy clear English wording, excellent website and knocked the socks off Simply Business who have completely dropped the baton with reasonable, good small business insurance, Protectivity have picked up a notch! Reviewed on: 22nd August 2024

Good easy service

5
Have not had a reason to contact customer service Reviewed on: 22nd August 2024

Great prices easy to use

5
Great prices easy to use website Reviewed on: 22nd August 2024

Best quote for cover and cost

5
When researching insurance companies for my small business this came out the best for cover and cost. Reviewed on: 22nd August 2024

Good Company

5
Good company Good Price Good Service Reviewed on: 22nd August 2024

My Protectivity Insurance experience has been wonderful

5
Being a Protectivity Insurance customer has been very straight forward and easy. The product is value for money and I would recommend Protectivity to colleagues and friends. Reviewed on: 22nd August 2024

I receive updates and relevant newsletters which is...

4
I receive updates and relevant newsletters which is lovely and useful. Reviewed on: 22nd August 2024

Great coverage for my dog walking business and reaso...

5
Great coverage for my dog walking business and reasonably priced, easy to download certificate and documents Reviewed on: 22nd August 2024

Always been more than happy with the cover I get and...

5
Always been more than happy with the cover I get and service Reviewed on: 22nd August 2024

Easy to renew, keeps me covered!

5
Easy to renew and keeps me covered. Very cheap insurance. The customer service is incredible and my queries are always sorted swiftly. I have used Protectivity insurance for years and I have never had dissatisfaction. Reviewed on: 22nd August 2024

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