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Protectivity: Business insurance reviews

4.80
Based on 1,452 reviews, last reviewed 7th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Protectivity offer business insurance policies to small businesses, event organisers and landlords.

Specialist cover includes Public Liability, Professional Indemnity, Product Liability and Employers’ Liability. Protectivity also have flexible options for freelance, work-from-home, and startup insurance.

Protectivity insurance reviews help you find out what it’s really like to be a customer. If you’ve used Protectivity before, you can also leave a review and share your experience.

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Protectivity Business insurance reviews (1452)

Overall superb .

5
Overall superb . User friendly.great value for money in a specialised filed Reviewed on: 23rd August 2024

Professional super customer service and competitive...

5
Professional super customer service and competitive pricing. Reviewed on: 23rd August 2024

Fantastic honest service and value for money.

5
Fantastic honest service and value for money. Safe protection. I would highly recommend this service to all customers. I am completely happy with everything they have to offer. Thank you very much. Reviewed on: 23rd August 2024

Excellent customer services

5
I'm happy with what I'm covered for. Only had to ring once for general advice but the service was amazing! Reviewed on: 22nd August 2024

Quick and efficient service.

5
Quick and efficient service. Easy to understand and arrange. Reviewed on: 22nd August 2024

Newbie to event organisation and its insurance

5
I have never had to use 'event' insurance before, and this company was recommended by previous organisers. I found them very easy to speak with, informative and very helpful when I had to amend the cover. Reviewed on: 22nd August 2024

Very competitive

5
Very competitive rates good service Reviewed on: 22nd August 2024

All round good service and product provided

5
All round good service and product provided Reviewed on: 22nd August 2024

Easiest insurance policy I've ever bought

5
Very easy to deal with, easy to create your product online and the newsletters are a bonus :) Reviewed on: 22nd August 2024

Great insurance company for a small company

5
Great Insurance Company for a small company such as myself. Not only do they provide competitive rates but they email out tips and advice which could help see your company flourish. Reviewed on: 22nd August 2024

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