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Protectivity: Business insurance reviews

4.80
Based on 1,452 reviews, last reviewed 7th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Protectivity offer business insurance policies to small businesses, event organisers and landlords.

Specialist cover includes Public Liability, Professional Indemnity, Product Liability and Employers’ Liability. Protectivity also have flexible options for freelance, work-from-home, and startup insurance.

Protectivity insurance reviews help you find out what it’s really like to be a customer. If you’ve used Protectivity before, you can also leave a review and share your experience.

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Protectivity Business insurance reviews (1452)

Felt fully supported .

5
I was able to sort out an issue over the phone , very easy n very thorough , good knowledgeable of my situation and fully able to help me feel at ease and supported ,thank you . Reviewed on: 22nd August 2024

Great communication and customer service.

5
Great communication and customer service. Its so nice to speak to a human being instead of an automated voice. Reviewed on: 22nd August 2024

Very simple and great value in comparison

5
Very simple and great value in comparison Reviewed on: 22nd August 2024

Great company, great price and great customer service!

5
Great company, great price and great customer service! Reviewed on: 22nd August 2024

All good for me

5
Website is easy to navigate, straight forward information and good updates via email. Luckily I haven't had to make a claim but I did check reviews before I went with this company and they all looked positive. Also the premium hasn't gone up by ridiculous amounts as have some insurances. Reviewed on: 22nd August 2024

Good value for money

5
Everything very clear. All done on line. Very reasonably priced. Reviewed on: 22nd August 2024

Easy to sign up find documents good value for money

5
Easy to sign up find documents good value for money Reviewed on: 22nd August 2024

Always gives plenty of notice when renewal is due &...

5
Always gives plenty of notice when renewal is due & monthly news letters are very informative, & not too many unwanted emails Reviewed on: 22nd August 2024

Good Company to deal with and will always listen.

5
Good Company to deal with and will always listen. Reviewed on: 22nd August 2024

Prompt with responses!!

5
We have only dealt with online and chat or leave message online. Very prompt with response Reviewed on: 22nd August 2024

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