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Protectivity: Business insurance reviews

4.80
Based on 1,452 reviews, last reviewed 7th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Protectivity offer business insurance policies to small businesses, event organisers and landlords.

Specialist cover includes Public Liability, Professional Indemnity, Product Liability and Employers’ Liability. Protectivity also have flexible options for freelance, work-from-home, and startup insurance.

Protectivity insurance reviews help you find out what it’s really like to be a customer. If you’ve used Protectivity before, you can also leave a review and share your experience.

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Protectivity Business insurance reviews (1452)

A no nonsense good insurance company

5
A no nonsense good insurance company Reviewed on: 31st July 2024

the contact has always been prompt and the renewal c...

5
the contact has always been prompt and the renewal costs have barely changed Reviewed on: 31st July 2024

Simple and affordable insurance

5
Great! Thank you for being! Simple and affordable insurance. Reviewed on: 31st July 2024

Easy to understand website and pricing, but...

3
Easy to understand website and pricing, very competitive.However, husband looked for assistance with his policy by phone and not very helpful. Reviewed on: 31st July 2024

Easy no fuss insurance for all.

4
Cheapest insurance and kept me covered for years. No fuss and easy Reviewed on: 31st July 2024

Secure protection

5
I’ve used them on and off for years during bouts of dog care work and always felt securely protected . Customer service has always been very good and lots of options for payment plans Reviewed on: 31st July 2024

Prompt reminders and still good value

5
Prompt reminders and still good value Reviewed on: 31st July 2024

Easy set up thankfully not had to make a claim so ca...

5
Easy set up thankfully not had to make a claim so can’t comment on that Reviewed on: 31st July 2024

Happy Customer

4
Really easy to set up, documents online and great cover Reviewed on: 31st July 2024

Plain straight insurance no waffle easy to apply eve...

5
Plain straight insurance no waffle easy to apply everything laid out in plain simple terms excellent service. Insured in minutes Reviewed on: 31st July 2024

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