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Protectivity: Business insurance reviews

View other Protectivity products
4.80
Based on 1,452 reviews, last reviewed 7th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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0%
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0%
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0%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi
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About this product

Protectivity offer business insurance policies to small businesses, event organisers and landlords.

Specialist cover includes Public Liability, Professional Indemnity, Product Liability and Employers’ Liability. Protectivity also have flexible options for freelance, work-from-home, and startup insurance.

Protectivity insurance reviews help you find out what it’s really like to be a customer. If you’ve used Protectivity before, you can also leave a review and share your experience.

Review Protectivity: Business insurance now

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Protectivity Business insurance reviews (1452)

A very good personal service

5
I had a few questions when I first set up my policy so I called customer services on more than one occasion, they were very patient & informative, giving me confidence in their service. It was easy to get through & a welcome change to be able to speak in person. Reviewed on: 15th July 2024
Bev Roberts's avatar
Bev Roberts

Two Specialist Policies Through One Company

5
I bought my pet sitting insurance through Protectivity and I was so happy with the service that when my craft insurance was die for renewal I moved that to them too. Getting a quote was quick and easy, pricing is competitive and customer service is excellent. Reviewed on: 15th July 2024
Karen vW's avatar
Karen vW

Fabulous

5
Fabulous excellent service- great prices Reviewed on: 15th July 2024
Cheryl's avatar
Cheryl

It was an easy process to get the cover

5
It was an easy process to get the cover Reviewed on: 15th July 2024
Shital F's avatar
Shital F

Protectivity is Great!

5
Protectivity was recommended to me as a small pet business owner, I found the service both easy to set up and reasonably priced. Reviewed on: 15th July 2024
Cosmos Rat Shack's avatar
Cosmos Rat Shack

Great insurer, always quick to answer any queries.

5
Great insurer, always quick to answer any queries. Reviewed on: 15th July 2024
Hannah Watts's avatar
Hannah Watts

Very competitive pricing and easy to understand the...

5
Very competitive pricing and easy to understand the conditions etc. Good newsletters throughout the year. Very informative and relevant Reviewed on: 15th July 2024
Sharon McLeod 's avatar
Sharon McLeod

Straight forward from start to finish and updates an...

4
Straight forward from start to finish and updates and information on what else can help Reviewed on: 15th July 2024
Amy Tidey's avatar
Amy Tidey

Quick and easy to get affordable cover for my pet bo...

5
Quick and easy to get affordable cover for my pet boarding business. The weekly emails are informative and helpful and when I recently had to stop working for health reasons it was equally easy to cancel. I will hopefully soon be able to work again and will definitely be renewing with protectivity Reviewed on: 15th July 2024
Janette H's avatar
Janette H

Protectivity - simply the best nieche insurer

5
Protectivity is simply the best insurance company for my nieche craft business. It offer a range of policies, suitable for the "one off" craft show, to an extremely reasonable 1 year policy Reviewed on: 15th July 2024
Sally W's avatar
Sally W

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