Purely Pets Reviews

Pet Insurance

avoid like the plague

Everyone seems super-happy about how cheap and easy it is to take insurance out with this company. When it comes to making a claim however, they are totally rubbish; weeks/months between communications, and then only when chased. They seem to... Read more

Everyone seems super-happy about how cheap and easy it is to take insurance out with this company. When it comes to making a claim however, they are totally rubbish; weeks/months between communications, and then only when chased. They seem to purposely mis-understand information that is clearly provided to them on multiple occasions in simple and unambiguous English about the fact that the issue was not a pre-existing condition. Avoid like the plague as they are as bad at paying out on claims are they are as good at taking your money in the first place.

Reviewed on 4th January 2022

Omoro Kinte

Pet Insurance

Excellent cover for a great price

Purely pets are a great company, fair on pricing and cover and so helpful.

Reviewed on 10th October 2021

Sharon Baldwin

Pet Insurance

Top dog insurance

After lots of comparisons with other insurers, Purely Pets were "Top Dog" for my pooch. From start to finish, the process of taking out the insurance, to becoming a customer has been very easy. The fantastic level of cover was my main priority along... Read more

After lots of comparisons with other insurers, Purely Pets were "Top Dog" for my pooch. From start to finish, the process of taking out the insurance, to becoming a customer has been very easy. The fantastic level of cover was my main priority along with the monthly cost. And the newsletters are really informative too. I would highly recommend using Purely Pets for your treasured pets.

Reviewed on 10th October 2021

Fay

Pet Insurance

Great insurance

Had to make a claim for my dog as she had a lump on her leg. The customer service was amazing on the phone always asked how my dog was at the end of the conversation and very helpful and polite. I got the correct money back, it did take a little while... Read more

Had to make a claim for my dog as she had a lump on her leg. The customer service was amazing on the phone always asked how my dog was at the end of the conversation and very helpful and polite. I got the correct money back, it did take a little while but I was happy to wait.

Reviewed on 10th October 2021

Laura

Pet Insurance

Great value

This is my first pet insurance purchased. I shopped around and was amazed at the value and cover you get. Easy to use webpage.

Reviewed on 9th October 2021

Anne Tryhorn

Pet Insurance

Helpful

It was almost a pleasure giving money away when dealing with Purely Pets. Found them to be very helpful.

Reviewed on 9th October 2021

George

Pet Insurance

Value for money.

Switched from another pet insurer to Purly Pets as they were cheaper for better cover for my dog.

Reviewed on 9th October 2021

Mark Booton

Pet Insurance

great pet insurance

good quality pet insurance that is easy to access

Reviewed on 7th October 2021

nicola barnes

Pet Insurance

Excellent company

On the occasions when I’ve had to call their customer service is faultless and problems are dealt with speedily.

Reviewed on 7th October 2021

Hoyland

Pet Insurance

Value for money

Purely Pets gives you peace of mind at a very reasonable price. If you are on a limited budget then Purely Pets is definitely for you.

Reviewed on 7th October 2021

L 65

Pet Insurance

Peace of Mind

If we really love our pets, as the vast majority of pet owners do, we want the very best for them. I get the peace of mind from knowing that Izzy is insured by one of the best and maybe the best pet insurance company around. John Marsh

Reviewed on 7th October 2021

John Paul Marsh

Pet Insurance

Exceptional service

My miniature schnauzer developed diabetes recently. I am so thankful that I had the good sense to have taken out insurance with P P years ago. I have found them to be helpful and responsive on every occasion

Reviewed on 7th October 2021

davidcaves52@gmail.com

Pet Insurance

Simple and quick

When your pet insurance company puts up your yearly premium at an extortionate amount when you haven't even claimed it was time to start looking. I didn't have to look far as Purely Pets stood out straightaway. Easy to use and choose level cover and... Read more

When your pet insurance company puts up your yearly premium at an extortionate amount when you haven't even claimed it was time to start looking. I didn't have to look far as Purely Pets stood out straightaway. Easy to use and choose level cover and and a good price and far cheaper than my previous provider. The lady on the phone was so helpful and would recommend using their service. I'm staying with this cover.

Reviewed on 7th October 2021

Eileen Monaghan

Pet Insurance

Helpful and friendly

When Ava was extremely poorly last year, Purely Pets didn’t hesitate to settle the vets bills. I even had a phone call from a lady asking how Ava was d... Read more

When Ava was extremely poorly last year, Purely Pets didn’t hesitate to settle the vets bills. I even had a phone call from a lady asking how Ava was doing.
On another time when our lovely Nina was suffering and too poorly to be taken to the vets to be PTS, they paid for the vets costs.

Reviewed on 7th October 2021

Lynda

Pet Insurance

Fantastic company !

They have been brilliant ,have both our dogs insured with them and one has had lymphoma since Feb 2020 ,claims have been a breeze ,don't know what we'd have done without them !

Reviewed on 7th October 2021

Lisa cowan

Pet Insurance

Excellent service

Excellent service hassle free quick settlement of claims polite helpful courteous staff

Reviewed on 7th October 2021

June Lally

Pet Insurance

Simply the Best.

Out of all the Insurance Companies I have used for my pets, this one gets the prize.

Reviewed on 7th October 2021

Debs Littlejohns

Pet Insurance

Excellent company

Friendly very informative staff Great price for the cover

Reviewed on 7th October 2021

Gill Davies

Pet Insurance

Excellent service

Excellent service to us and very understanding when had to claim for our dog. Well done

Reviewed on 7th October 2021

Paul Rowe

Pet Insurance

Highly recommended Purely Pets.

The lady that took my call was so helpful.I always use Purely Pets as they are excellent in every way.I am more than happy with the cover they have provided,it gives me peace of mind if I need answers to any problems they are only a phone call away.

Reviewed on 7th October 2021

Carmel Donnelly