Purely Pets Reviews

Ratings based on 736 reviews Last review 1 month ago
4.84 / 5Amazing overall rating

Purely Pets offers pet insurance for your little friend…be it a dog or a cat. If you're looking for Purely Pets reviews, read on to see what our community says about insuring your pet with Purely Pets. Had a policy for your animal with Purely Pets? P...

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Purely Pets offers pet insurance for your little friend…be it a dog or a cat. If you're looking for Purely Pets reviews, read on to see what our community says about insuring your pet with Purely Pets. Had a policy for your animal with Purely Pets? Please leave a review of your own and help others.

5 640
4 84
3 7
2 0
1 5

Your Purely Pets Reviews (736)

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6th July 2020

Inaccurate website and terrible service

Purely Pets quoted very reasonably for our two mixed breed dogs (Labradoodles). The only options on the internet were Pure, Cross or Pedigree. When we had reason to call to change bank details, they told us that the quote was wrong, and that the...

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Purely Pets quoted very reasonably for our two mixed breed dogs (Labradoodles). The only options on the internet were Pure, Cross or Pedigree. When we had reason to call to change bank details, they told us that the quote was wrong, and that the premium was nearly 50% higher because of the breed. They couldn't explain why their website didn't ask for this information. I'm still arguing this point with them. Very little knowledge available from their call centre.

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11th August 2019

Easy to claim, very helpful staff

I have been with purely pets for many years. The staff are very helpful when you telephone them and if you have to claim it’s very straightforward. You are kept up to date via your online account and emails and payments are made within a week of c...

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I have been with purely pets for many years. The staff are very helpful when you telephone them and if you have to claim it’s very straightforward. You are kept up to date via your online account and emails and payments are made within a week of claiming. I would highly recommend purely pets for your insurance.