Dreadful experience with Pet Protect. I had insured my labrador with them for over 7 years. We discovered she has lumps which the vet advised... Dreadful experience with Pet Protect. I had insured my labrador with them for over 7 years. We discovered she has lumps which the vet advised were potentially cancerous and having spoken to Pet Protect customer services agreed we could go ahead with an operation. After the operation we were advised that the type of cancer was not not covered and we had to pay for the whole treatment. This was all incredibly distressing. Read more Read less

Had to cancel as renew price too high, yet when I went on comparison site they were offering sane cover just £50 cheaper! I spoke... Had to cancel as renew price too high, yet when I went on comparison site they were offering sane cover just £50 cheaper! I spoke to an adviser about this and they said they couldn’t do anything about it, so I ended up not auto renewing and set up a new policy. If this happens again next year I will try diff company regardless of the price! Read more Read less

Very quick and easy to process. Great value

Obviously not used service yet and hope not to, but sems far better value than my last insurer

Steer clear of this company! We insured our girl with them 8 years ago, started at 45 a month went up to just short of... Steer clear of this company! We insured our girl with them 8 years ago, started at 45 a month went up to just short of 140 a month by the point of cancelling, each claim we made was declined! Before the last operation my partner spoke to an advisor who informed that asking as the condition (lump in groin area) had not had treatment in the last 6 months we would be covered! No mention of the small (tiny) print that only if the dog is neutered! When this was raised we was told this isn't something the staff know! I'd like to know why, surely it's their jobs to know the policy inside out or explore that it the don't before telling you you are covered! Over the last 8 years we've put nearly 10,000 pound in and also had to cover 10,000 of operation varying from cruciate damage, hydro, ear operation and then the latest being a non cancerous lump removed! I could go on and on about how shocking they are but I'll let you make your own mind up when putting your precious pet into the hands of a company who will leave you high and dry when you need them! No pet is protected with this company!! Read more Read less

I found it easy to purchase the pet insurance and felt it gave good overall cover.

Fortunately we haven’t had to claim yet, but it was simple to set up with great choices depending of the level of cover needed. Excellent... Fortunately we haven’t had to claim yet, but it was simple to set up with great choices depending of the level of cover needed. Excellent value and the 24/7 bet/nurse for advice is brilliant. Read more Read less

Can't fault Pet Protect insurance for our puppy Eddie. Good price for what we need, highly recommended. Happy owners indeed! Thanks

Despite us having a £4000 pay out limit for dog Heath care Our vet bill was £4200 we received around £1300 in total . Be careful what you sign for