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Raisin: Savings reviews

4.85
Based on 3,232 reviews, last reviewed 17th Jan 2026
29500% increase in 5 star reviews
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Latest highest rating:

4

Easy to use platform Easy to use platform, good choice of accounts and good communication. Reviewed on: 17th January 2026
Mr N's avatar
Mr N

Latest lowest rating:

1

You are misleading with your promo’s. You are misleading with your promo’s. Train your customer service staff to treat customers with empathy and have some respect when responding. Learn t... Read more Reviewed on: 14th January 2026
Mohammed k's avatar
Mohammed k

About this product

Using the Raisin app, you can set up and manage your savings.

You can view and compare savings accounts from more than 30 partner banks and building societies. The app also enables you to apply for new accounts, be the first to hear about rate changes and see your renewal options for saving accounts.

Raisin app reviews help you find out what it’s really like to be a customer. If you’ve used Raisin before, you can also leave a review and share your experience.

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Raisin Savings reviews (3232)

Worst customer service, outdated technology, do not use!

1
I opened a saving account with Raisin as the concept is quite forward thinking - to be able to access all saving accounts on one portal. However, here is (are) the catch: 1. They partner only with some banks not all, so don't be fooled and do your research incase you're getting better rates elsewhere. 2. Transfer to partner bank although all done on raisins own portal can do take anything upto 5-10 days and in that time you don't earn any interest. Remember to factor in the transfer time both ways as you can't withdraw funds without transferring them back to Raisin. 3. Whilst the Transfer is taking place, the money does not show up anywhere. I.e if you are opening a saving account and have made a transfer to go from raisin to xx bank account, the balance in Raisin is 0. This is THE most annoying thing as you can't see your funds. 4. Finally, the customer service including the telephone, secured message, email teams are EXTREMELY slow and ALWAYS have a back log which they keep apologising for the inconvenience. When it comes to money, I don't want apologies, just get me my money back. Avoid at all costs. There are lots of decent comparison website. Choose the bank yourself and transfer money to them directly even if its a few basis points less in interest. Reviewed on: 29th April 2022

Simple process

5
Simple process, guaranteed products and higher interest rates than my bank offers. Reviewed on: 4th April 2022

Great products

5
Found a great product & was so easy to register, thanks Raisin! Reviewed on: 25th March 2022

Highly interesting product portfolio and easy to use

5
It is just as easy and convenient as you expect it nowadays. Reviewed on: 22nd March 2022

Savings review

5
Easy to deal with. Very professional and efficient service. Reviewed on: 14th March 2022

Awesome company

5
Very easy to deal with, great service and easy products Reviewed on: 14th March 2022

Easy to use

5
Good service, easy to use, would recommend Reviewed on: 14th March 2022

Raisin Raising savings!

5
I have 5 fixed bonds with Raisin. All at interest rates way above banks and ISAs. Give them a go, you won’t regret it! Reviewed on: 12th March 2022

A good sound money maker

5
I use this to help with achieving a good investment home for hard earned money Reviewed on: 8th March 2022

Great saving with Raisin

5
Raisin have lived up to their forecasts, great accounts, great interest rates and even bonuses. I have not been able to fault them. Reviewed on: 5th March 2022

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