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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

First Class

Very easy to deal with and good company to deal with. Reviewed on: 5th April 2023

Low rates easy payments

Took a loan and repayments are low to afford Reviewed on: 5th April 2023

Excellent and Simple

Very quick, excellent communication throughout and very affordable rates. Reviewed on: 5th April 2023

Simple and easy to use

Very simple and easy to use when I needed that the most Reviewed on: 5th April 2023

Fast affordable money

Needed a fast and affordable loan and got it no hassle no fuss will use again Reviewed on: 5th April 2023

Loan

Very quick response. Great lender. No fuse or any complications. Highly recommended and will use again and again in future Reviewed on: 5th April 2023

Easy to use

Easy to use service and great interest rates. All information clearly provided and set out. Quick service as well. Reviewed on: 5th April 2023

Clear process

Clear and straight forward process, very friendly and professional if you need to phone them. Reviewed on: 5th April 2023

Brilliant

Had a brilliant experience no problems at all Reviewed on: 5th April 2023

Great rates

Had no issue with this company. They offer great rates and are easy to do business with. Would recommend 100% Reviewed on: 5th April 2023

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