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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Good finance

4
Good rates ans I would recommend people to check these offers Reviewed on: 5th April 2023
Abid's avatar
Abid

Brilliant

5
Excellent service, nice staff, what more can you ask for Reviewed on: 5th April 2023
Karl Tunstall's avatar
Karl Tunstall

So helpful and quick to help

4
Ratesetter helped me so quickly was in my bank rapidly too Reviewed on: 5th April 2023
Belinda Goswell's avatar
Belinda Goswell

Fast and easy service

5
Applied on line really easy to do with fast service and money received quickly Reviewed on: 5th April 2023
Andy and sue's avatar
Andy and sue

Really Rate Ratesetter

5
I use ratesetter, currently have a loan with them. Found the process of applying, recieving and dealing with the company a breaze. Highly recommend. Reviewed on: 5th April 2023
JAIMI's avatar
JAIMI

Excellent service

5
Needed a loan for a car after leaving a job with company cars for last 10 years applied with ratesetter had the best interest rates and had the money the following day very user friendly and easy to deal with 5 star Reviewed on: 5th April 2023
Chris p's avatar
Chris p

Best loan provider

5
It was so quick and easy to get a loan from Ratesetter. I would highly recommend them to anyone. They came through for me at a crucial time in my life when I needed funds desperately. Reviewed on: 5th April 2023
Claudette Spence's avatar
Claudette Spence

Easy and fair

5
Would say that it was easy and fair, and quick, time is money Reviewed on: 5th April 2023
Michael m's avatar
Michael m

Easy to apply

5
It was a very easy process from application to acceptance. The interest rate offered was also very competitive. Reviewed on: 5th April 2023
Tim hotchkiss's avatar
Tim hotchkiss

Very Good

5
As a new customer I am very satisfied. Reviewed on: 5th April 2023
Rositsa Krumova Stoyanova's avatar
Rositsa Krumova Stoyanova

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