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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Easy company to use

5
Best company I have used so far. Would use again Reviewed on: 5th April 2023
Aaron Jones's avatar
Aaron Jones

Easy process

5
Easy to sort out and a great rate Reviewed on: 5th April 2023
Charlotte Jones's avatar
Charlotte Jones

Amazing company

5
Always at the end of the phone to help in need customer service is amazing Reviewed on: 5th April 2023
Philip golden's avatar
Philip golden

Great rate and straight forward

5
I chose ratesitter because I was guaranteed to be approved for the loan and the rate was exceptionally good! Everything has been straightforward, communication excellent, and I've never had a problem with my account Reviewed on: 5th April 2023
Tim Bowry's avatar
Tim Bowry

Low intrest rates

5
Good company and low intrest rates Reviewed on: 5th April 2023
neuman shah's avatar
neuman shah

First Class Service

5
Looking to borrow £20k and they were by far the best company I have dealt with for simplicity and organising the load Reviewed on: 5th April 2023
Michael Murray's avatar
Michael Murray

Easy and managable

4
Quick checks and easy affordable payments Reviewed on: 5th April 2023
Chris's avatar
Chris

Most convenient and easy service

5
My first ever loan I’ve taken out could not have gotten better. I applied for a personal loan with ratesetter and have never had any issues. They made it extremely easy for me and it is probably the most hassle-free company. Reviewed on: 5th April 2023
Anika's avatar
Anika

Best by far.

5
Ratesetter provided an extremely efficient service when applying for my loan and the funds were transferred in a timely manner. Would not consider looking at any other company. Reviewed on: 5th April 2023
Debbie parker's avatar
Debbie parker

Nice and straight forward

5
It was nice and straight forward from the set go Easy and simple to apply and straight back with a yes or no Really competitive with other lenders I would definitely recommend and use them again Reviewed on: 5th April 2023
Paul Brennan 's avatar
Paul Brennan

Review RateSetter: Loans now

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