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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fantastic Serice

I would like to say that Ratesetter is amazin company for loans. Reviewed on: 5th April 2023

Clear and straightforward service!

Around a time where I was becoming incredibly worried about debt and managing my finances I turned to RateSetter. It was a clear, easy and completely straightforward process to get a loan with very competitive rates. My finances and debt are now under control and I feel more relaxed and at ease. Thank you, RateSetter! Reviewed on: 5th April 2023

Great loan

I got a Liam in a few easy steps at a great rate with a very user friendly online account Reviewed on: 5th April 2023

Excellent

Best rates and super quick and easy Reviewed on: 5th April 2023

Good service, good rates

Ratesetters dont make a song and dance about it, no gimmicks, no hard sell. If you need a loan undet whatever circumstances and your credit history meets the criteria, they offer realistic loans at competitive rates...have confidence, this company are exactly what they say on the tin... Reviewed on: 5th April 2023

No hassle great product

Fantastic company straight forward to the point, great staff with amazing knowledge of finance easy to deal with polite helpful, without all the stress snd hassle Reviewed on: 5th April 2023

Great value

Great rates and easy to use couldn't find a better deal anywhere Reviewed on: 5th April 2023

Best provider

I’m happy with the service, simple easy to pay back, low interest and easy to navigate on site Reviewed on: 5th April 2023

Loans made easy

Took a loan out through ratesetter, easy to deal with, great customer service. Would recommend! Reviewed on: 5th April 2023

Simple process and much needed help

Needed some assistance following personal issues that came out of nowhere. Quick process, simple system, really easy to manage. Cannot recommend enough Reviewed on: 5th April 2023

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