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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

First Class Product !

From start to finish every step was very straightforward, customer service team was extremely efficient and professional, resulting in an outstanding experience with this company. Reviewed on: 5th April 2023

Quick turnaround and competitive rate

Good simple set up process, well detailed and clear about upfront costs. Reviewed on: 5th April 2023

Excellent

Excellent service, easy! And straightforward Reviewed on: 5th April 2023

Simple and easy

Process very simple and easy highly recommended Reviewed on: 5th April 2023

Their for you

Easy to understand and very friendly and helpful service, straight forward application process. Reviewed on: 5th April 2023

Perfect.

Took a loan out. Great rate and simple application. Reviewed on: 5th April 2023

Loan

I had financial issues so I was looking loan and up to £3000 and ratesetter give me loan I asked for and I am so happy. I will recommend to other who are struggling with loan or looking for any loan. Thank you Reviewed on: 5th April 2023

Great, fair place to take out loan

So simple, i can’t complain! Would recommend Reviewed on: 5th April 2023

Very Good experience

I found this very useful and is definitely the best way to have a loan and remain I'm control. Reviewed on: 5th April 2023

Great

Everything is clear and great customer service. Easy to use. Reviewed on: 5th April 2023

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