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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy to apply, competitive rate, pay by direct debit and it looks after itself.

Took me minutes to apply, got payment into my bank within a couple of days.Application easy to understand. Repayment by direct debit. Very competitive rate. What more could I ask. Yearly statements are brilliant as let me know where I stand and let me know you are there if I need you. Excellent service. Reviewed on: 5th April 2023

190% recommend

Got my first loan from this company after being rejected elsewhere and was pleasantly surprised that the interest and repayments weren’t that high. Online is easy to use and see how much I’ve paid off and how much is left Reviewed on: 5th April 2023

Professional, efficient and responsive

Ratesetter are a very responsive loan facilitator. The interest rate is competitive and funds are transferred promptly. Highly recommended Reviewed on: 5th April 2023

Great company

I was refused by a few companies to put my loans in one so glad ratesetter was available. I managed to secure a loan and have one of easy payment. Reviewed on: 5th April 2023

So Simple

I wanted to pay off my credit cards and get some double glazing done. I found Ratesetter online quickly, entered all my details and within a few minutes I got accepted and a quote. The money was in my bank the next day amazingly and credit cards paid off. I booked my double glazing and now all sorted. The rate on the loan was very good and I was £15 month better off than before! Reviewed on: 5th April 2023

Excellent service

An excellent product, fantastic rate and great customer service! Reviewed on: 5th April 2023

Top Loans - Well Explained!

Ratesetter made getting a loan very easy. Good explanations on what their rates mean. An excellent breakdown of payments and very easy to use application process Reviewed on: 5th April 2023

Easy, positive loan company

Rate setter app is very easy to use, it is set out so you can see all payments. The company were quick and helpful when doing the contract. All charges were set up and easy to understand with no hidden charges. Would recommend to anyone. Reviewed on: 5th April 2023

The best service

I’m so happy and grateful with the service. They’re a lifesaver! Reviewed on: 5th April 2023

Personal loan

Quick and easy service no problems very straightforward. Reviewed on: 5th April 2023

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