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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy to set up the loan and great onteresr rate.

5
Taking the loan out was incredibly easy from start to finish. I had confirmation that I was able to get the loan shortly after enquiring. The interest was one of the best around. I am able to access my loan online to see how it is going down and was able to recently get statements when I needed them. I also think its great that you can pay extra as and when you are able in the hope to shorten the time it takes to pay it back. I have suggested this company to family and friends and would continue to do so. Reviewed on: 5th April 2023

Easy and great experience

5
So easy to apply Quick decision Funds quickly Easy to manage and monitor online Reviewed on: 5th April 2023

Excellent

5
Applied for a loan and was approved very quickly excellent service Reviewed on: 5th April 2023

The best

5
Easy to deal with an simply the cheapest and best around Reviewed on: 5th April 2023

Fast and easy

5
I was nervous about applying for a loan thinking it would be difficult or wouldn’t get the promised rate. Neither of these were true and the money arrived promptly in my bank Reviewed on: 5th April 2023

Straightforward and stressless

5
Simple and straightforward application process and clear breakdown of costs for the duration of the loan. Fast payment and intuitive app to track your progress. Definitely recommend Reviewed on: 5th April 2023

Great service and great rates

5
Easy straight forward process to apply, always been supportive on the phone or by email if I’ve needed anything. Reviewed on: 5th April 2023

The light in the tunnel

5
I wanted to consolidate my loans into one monthly payment, however everywhere I looked the rates were sky high. I stumbled across Ratesetter and they gave me a great interest rate! When the loan was set up, they allowed me to change the date and it was very straightforward. I have recommended Ratesetter to friends and family. Reviewed on: 5th April 2023

Very straightforward and no hassle

5
Completed a very quick and easy application for my loan with was approved very quick and before I knew it the loan was in my bank account. The Rate was very good too, better than I was offered anywhere else Reviewed on: 5th April 2023

Easy to use

5
Found this really easy to use and transaction was simple to get Reviewed on: 5th April 2023

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