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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick easy and good value

Was a little dubious as the interest was so low but all good. Arranged with little fuss and regular updates are received. Great. Reviewed on: 5th April 2023

Good experience!

Overall a good experience. Process was straight forward and no issues so far. Reviewed on: 5th April 2023

Rate setter

Great and fast reliable service.i put in for a loan got reply and loan quickly. Reviewed on: 5th April 2023

Brilliant service

It was so easy and quick to arrange a loan from Ratesetter,definitely would recommend them to anybody,No hassle and very good customer service A1 Reviewed on: 5th April 2023

Fast, Straightforward, Fantastic

Service has been great. Kept well informed of the process of my application. Everything was straightforward and cannot fault the service. Rate was fantastic and would recommend Ratesetter Reviewed on: 5th April 2023

Quick response

I had my personal loan accepted very swiftly. Overall experience was positive. I hadn't heard of the company before. Good luck in the British Bank awards Reviewed on: 5th April 2023

Very professional

Easy application process, easy repayment, very good rates Reviewed on: 5th April 2023

Fantastic experience

Great customer service, easy application online, friendly team overall I am very happy to be a customer with rate setter! Reviewed on: 5th April 2023

Best intrest rates

I found them to be the best at rates Reviewed on: 5th April 2023

helped me out of a tough apot

good rates. easy application and fast access to cash. would reccomend. Reviewed on: 5th April 2023

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