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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy and quick

5
It was very easy and quick to get loan. Minimum contact afterwards, no foams in inbox Reviewed on: 5th April 2023

Top banana.........

5
The most simple and easy application, very helpful customer service and excellent service Reviewed on: 5th April 2023

Quick and easy personal loan

5
Seen a car come up that I fell in love with. 10 minutes later the loan was approved and I picked the car up the next morning. Champs x Reviewed on: 5th April 2023

Easily manageable

4
With it being online it's very easy to access your accounts and pay loans giving more control over the loans Reviewed on: 5th April 2023

Very helpful and simple!

5
It was very easy to sign up, very clear information about the terms of the loan and very helpful reading about the information. The online account makes it easy to check progress and manage my loan. Reviewed on: 5th April 2023

Great rate

5
They gave me an excellent rate and an easy application process it helped me to purchase my dream car would highly recommended them to anyone Reviewed on: 5th April 2023

Loan

5
Easy to apply and too manage on line Reviewed on: 5th April 2023

Ratesetter Loan

5
Funds transferred super quick and the the loan is easily managed online. I've had to change the payment date due to a job change and was no hassle all done online in minutes. Competitive rates as well. So far so good and would use again! Reviewed on: 5th April 2023

Simple Process

5
I applied for loan. Simple process, easy to read terms and able to repay early with no drawbacks. Reviewed on: 5th April 2023

Quick & easy

5
Was very easy to apply for the loan and received the funds quickly Reviewed on: 5th April 2023

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