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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Simple affordable loans

Excellent customer services Clear and understandable terms with affordable repayment plans too jotch Reviewed on: 5th April 2023

Best rate available

Couldn't beat the rate and the ease of setting up a loan! Reviewed on: 5th April 2023

Excellent rates and fast decisions

I've had 2 loans for cars and always recieved very competitive low rates. Reviewed on: 5th April 2023

Awesome

It was a joy from start to finish and really helped when needed, thanks ratesetter Reviewed on: 5th April 2023

Absolutely Angels

Very easy , super & quick to set up . No scary questions, very friendly and accommodating staff. Never had any problems with my loan , always been able to get through . Thank you ratesetter :-) Reviewed on: 5th April 2023

Very good

They are very Easy to deal with and customer service is number 1 Reviewed on: 5th April 2023

Superb

Amazing and quick service. Reliable loan company Reviewed on: 5th April 2023

Supportive and helpful

After wanting to take out a loan Ratesetter we’re able to support and guide me through the entire process. It was quick easy and I was informed of everything along the way. Highly recommended Reviewed on: 5th April 2023

Everything you would want from a loan

The process was straightforward, quick and hassle free while still being thorough enough that I knew all the important details. Reviewed on: 5th April 2023

Great loan

Easy application, good interest rate and can monitor loan online Reviewed on: 5th April 2023

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