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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great company defo recommend

Fast payment and would defo use them again Reviewed on: 5th April 2023

Excellent Rate

Gave me the best rate by far, and the service is excellent Reviewed on: 5th April 2023

Excellent service

Very friendly and helpful staff Reviewed on: 5th April 2023

Good fees, fast, correct,

The service is amazing! Nice correct fees! Im happy with the company Reviewed on: 5th April 2023

Awesome

Very easy to use and very quick for a decision. The app is awesome too. Reviewed on: 5th April 2023

Great company

Great company and reasonable rates. Very happy. Website makes handling payments very easy and very clear Reviewed on: 5th April 2023

Excellent Service

Applied for a loan online, received an instant decision and monies were within my account next day. Excellent service with access to my online account so I can keep track of my finances. Highly recommended Reviewed on: 5th April 2023

Excellent customer service and loan rates

Did lots of research before moving to Rate Setter and strongly believe that I took the right decision. Will recommend it for sure. Reviewed on: 5th April 2023

Good service

They provide decent interest rate good fast service Reviewed on: 5th April 2023

Great service

Easy application, great rates and simple process Reviewed on: 5th April 2023

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