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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

EXCELLENT

So easy to apply for a loan, customer service excellent, easy online account, cannot fault them. Highly recommend Reviewed on: 5th April 2023

Saves my life

Ratesetter have saved my life simply down to the fact I had to have unforeseen work done to me and I could only resort to using credit cards however, the interest was killing me each month and made life really hard. I will always (pardon the pun) be in debt to Ratesetter. Reviewed on: 5th April 2023

Personal Loan

This is my first time using RateSetter and it certainly won't be the last if I aver apply for another loan. Application was very simple and easy to use and the money arrived very quickly without hassle. Customer Services always provide a top class service and have nothing but praise for them all. Reviewed on: 5th April 2023

Easy

Ratesetter were marvellous with me at a very low point in my life,they helped me massively.. I really don't know how I would have coped without their help. Thank you all of you Reviewed on: 5th April 2023

Great service

Very quick application and good rate. I would highly recommend. Reviewed on: 5th April 2023

Likely

Best choice Ratesetter I recommend to all my friends Reviewed on: 5th April 2023

Perfect

Very fast responding, right on the moment, good service. Reviewed on: 5th April 2023

Great price loan for home renovations - easy to set up with auto repayment

Excellent service, great options, very clear and easy to setup - then lots of regular communications to keep me updated. Would recommend! Reviewed on: 5th April 2023

Credit worth it

I applied for a loan, and they got back to me immediately regarding the application. No problems Reviewed on: 5th April 2023

Very ofictint

Very friendly and fast decision making always ready to help ❤️ Reviewed on: 5th April 2023

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