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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and flexible loans

Have found them to be quick, flexible and can pay off loan more quickly if needed without any fees. Would recommend to others looking for a loan Reviewed on: 5th April 2023

Great service

Rate setter team very supportive and provide excellent customer service Reviewed on: 5th April 2023

Much better than others

Application was very simple. Was a super low interest rate and it has help us massively. Definitely recommend them Reviewed on: 5th April 2023

Fair rates

I have found ratesetter to have fair rates and an easy site to navigate. They have helped me tremendously. Thank you Ratesetter. Reviewed on: 5th April 2023

Great company

Competitive rates and simple and straightforward application Reviewed on: 5th April 2023

Quick efficient simple service great price

I shopped multiple banks to look for the best rate loan. Ratesetter was by far the best, was simple to use and apply and the money deposited within 24 hours. I can manage my loan online a further bonus! Reviewed on: 5th April 2023

Fast and easy to apply loan

Very easy to apply and loan was approved fast Reviewed on: 5th April 2023

Simple, Easy, Quick process

My experience with Ratesetter has been just that; simple, quick and easy. A great bank to work with. Reviewed on: 5th April 2023

Incredibly convenient

I was very happy with the service provided by RateSetter. Although I applied towards the end of the week, and had to wait over the weekend which came close to jeopardising my purchase, everything went really smoothly and it’s been incredibly easy since. Thank you. Reviewed on: 5th April 2023

Excellent Service

The whole experience was easy, quick and all communications after I received the loan have been helpful. I would definitely recommend RateSetter Reviewed on: 5th April 2023

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