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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Low interest and quick loans

I had such a great experience with RateSetter! My loans request was approved very quickly and the interest rate was very good and affordable. Great customer service and easy to navigate website. Reviewed on: 5th April 2023

Loan

Best rate available at the time. Money received quickly, great service. Reviewed on: 5th April 2023

Speedy

Fantastic customer service with great advice. Answered my query, suggested a better product and delivered in 24 hours. Quality!!! Reviewed on: 5th April 2023

Ideal

The finance was easy to apply for, the app is easy to navigate and manage. I know where I am financially each month. Reviewed on: 5th April 2023

Loan excellent interest loan

Easy to do online easy to keep check great customer service very fair internet rate I would recommend highly and definitely if need another loan in future use this company Reviewed on: 5th April 2023

Best lender around.

RateSetter is a great option for people who need to borrow or lend money. It's easy to use and offers competitive rates. I would definitely recommend it to all of my friends and family. RateSetter is very user-friendly. The website is easy to navigate and the application process is simple. I was able to get a loan quickly and easily. RateSetter also has excellent customer service. I had a few questions when I was applying for a loan and the customer service team was very helpful and understanding of my situation. They were able to answer all of my questions and help me get the loan I needed. I'm very pleased with my experience with RateSetter and would always recommend it. Reviewed on: 5th April 2023

Hassle free company

Simple application, allowing a loan in quick time and hassle free, couldn’t be easier Reviewed on: 5th April 2023

The best personal loan provider.

Very fast, no hassle, no many pages of filling forms. No need of phone calls. All the transaction was done online. Before I knew it, the money has landed in my account. I was so thrilled and very happy. Thank you very much, Rate Setter. . You are the best. Reviewed on: 5th April 2023

First class

Excellent company to deal with ,up to date information and quick decisions . Open and upfront Reviewed on: 5th April 2023

Great service

Very simple to use and help is always there when needed. Reviewed on: 5th April 2023

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