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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

They are absolutely brilliant

Very helpful , very quick, and customer service is perfect. Never had any issues and very easy to be accepted. Reviewed on: 5th April 2023

First time mortgage could not have gone smoother

Rate setter were recommended by our mortgage advisor and we had everything processed quickly and efficiently- real peace of mind for us as first time buyers! We can track our loan easily and they’ve been a breeze. Reviewed on: 5th April 2023

Great rate setter service

Good service. Good coms. Thanks! Reviewed on: 5th April 2023

Great company

I found ratesetter a great company. Their rates were considerably cheaper than everyone else. I also love that I can check my balance online and have no penalties if I pay off extra. I will happily use Ratesetter again in the future. Reviewed on: 5th April 2023

Perfect

Fast easy to use and pay and fantastic rate ! Reviewed on: 5th April 2023

Excellent Personal Loan Provider

Very efficient company and attractive rates Reviewed on: 5th April 2023

Great

Great customer service did all they said they would do Reviewed on: 5th April 2023

Quick decision and simple process

This is the best loan provider I've ever used. The process was transparent, simple, easy to navigate and a quick decision given with funds available quickly. Great customer service. Reviewed on: 5th April 2023

Authorization and rates

Very smooth authorization process. Compatible rates. Reviewed on: 5th April 2023

Good loan, good rates

Good loan, good rates, happy with the service Reviewed on: 5th April 2023

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