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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Good Loan Provider

5
Application process was smooth and quick. Information has been quick and easy to access on the few occasions I've wanted to check, and payment system has worked well throughout. Reviewed on: 5th April 2023
Carl A's avatar
Carl A

No hassle and no hidden agendas

5
Easy and friendly to deal with. Excellent customer service and brilliant app that keeps you in control Reviewed on: 5th April 2023
Lydia Libby's avatar
Lydia Libby

Cracking company

5
Good communication, good service, competitive rates and would use again Reviewed on: 5th April 2023
Nat's avatar
Nat

Choose Ratesetter!

5
It took just a few minutes to organise my loan. Advice given in plain language, and the ability to pay back the loan without penalty were all factors that helped me to choose Ratesetter. Good luck in the British Banking awards! Reviewed on: 5th April 2023
empty37@hotmail.co.uk's avatar
[email protected]

Premium service to customers

5
So easy to use definitely one of the best experiences in securing a loan Reviewed on: 5th April 2023
Moya's avatar
Moya

Simple and easy

5
The whole start to finish process was flawless other loan providers need to take note Reviewed on: 5th April 2023
Frank Darmoo's avatar
Frank Darmoo

wow so easy to apply for a loan

5
No hassle, quick and easy application and money in next day - amazing Reviewed on: 5th April 2023
Denise 's avatar
Denise

Fantastic service

5
Very helpful very easy to apply and quick access to my account to see my payments or make a payment. Reviewed on: 5th April 2023
Diane Barrett's avatar
Diane Barrett

Effortless and stress free

5
Quite simply the most straightforward process. Absolutely no issues and would highly recommend. Reviewed on: 5th April 2023
David Bond's avatar
David Bond

Best APR

5
Very fast response and very low APR. Reviewed on: 5th April 2023
Alberto Mihai's avatar
Alberto Mihai

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