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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Really super service

Fast and reliable good service trust worthy Reviewed on: 5th April 2023

Excellent

Quick and straightforward service. Easy to use app. Reviewed on: 5th April 2023

all great very helpfull

great custumer care during lockdown strongly recommend ratesetter Reviewed on: 5th April 2023

Great service

Ratesetter are so easy to deal with from applying for a loan to completion. They are never pushy and have a fantastic customer service team. Reviewed on: 5th April 2023

Great experience

They've provided a great experience from the start. Very easy to communicate with, clear documentation and no issues. Very impressed. Reviewed on: 5th April 2023

Cheapest loan Interests

Very affordable loan . Cheapest loan in market. Reviewed on: 5th April 2023

Loan

Ever so speedy and efficient . Generous but not reckless with their lending . Would definitely use again and refer to anyone . Thanks again ratesetter Reviewed on: 5th April 2023

Great company

Brilliant rates, customer service and easy to use website. Will definitely use again Reviewed on: 5th April 2023

Best one !!!

Quick, easy to deal with. I will definitely recommend RateSetter to my friends and my family. Reviewed on: 5th April 2023

Service

Service was quick and good interest as well. Reviewed on: 5th April 2023

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