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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very easy to use and quick to apply.

I took out a small loan to purchase my car. Money in my account within days. Website very clear to use and plan payments. Great customer service, highly recommended Reviewed on: 11th June 2020

Outstanding

I am grateful for the service provided, I would definitely recommend this to family and friend. Low interest rates too Reviewed on: 11th June 2020

Excellent customer service

Whenever I Contact the customer service they're always polite and deal with my issue pretty fast overall I'm happy with whatever The time I've been with them. Reviewed on: 11th June 2020

Easy to use website

Very easy to apply and fast response,good rates Reviewed on: 11th June 2020

Fantastic!

RateSetter provides such a good service! My instalments are super manageable and I would definitely recommend to friends and family. Reviewed on: 11th June 2020

Easy - fast - reliable - responsive - capable

It was a pleasure and a no fuss sign up for a manageable amount and repayment time-frame writhing the option to pay it off sooner - nice to know Reviewed on: 11th June 2020

Best and easy service

Found them throw the web, was very happy with the site guidance and online service. Easy steps to get throw and quick responce Reviewed on: 11th June 2020

Great experience

Amazing ,very likely recommended . Reviewed on: 11th June 2020

Easy, accepting, smooth transition, fair rates!

I had never taken a loan before and needed to consolidate a few bits of debt. I came across ratesetter and I’m so glad I did, it help me manage my debt within a monthly feasible payment plan suited to me. Would 100% recommend. Have had no problems and everything has been so smooth. Thanks Ratesetter :) Reviewed on: 11th June 2020

i have been a customer for nearly 4years ,with ratesetter,and i find this orgnisition as the best i have dealt with

best of service and outstanding terms and conditions, Reviewed on: 11th June 2020

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