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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent Service

Online calculator good Online account user friendly Money in bank within a few days Queries dealt with in a few days Reviewed on: 11th June 2020

Helped me get back on track

Monthly reports from ratesetter have really helped me to get my finances in order and move forward Reviewed on: 11th June 2020

Superb company!!

Friendly customer service. Quick turn around response. Great service. Reviewed on: 11th June 2020

Top service, great rates.

Always been very helpful and friendly, and applying was quick and easy Reviewed on: 11th June 2020

Pleased with the service

My credit was aproved very fast, i am going to consider this company whenever i will need money again. Thank you. Reviewed on: 11th June 2020

Straight forward

Straight forward application. Quick response. Easy to log into your account and navigate around. Breakdown payments. Reviewed on: 11th June 2020

Simple and easy

I found rate setter very easy to apply money was in my bank less than 24hrs can check all about the loan on Internet no charge for paying it off early Reviewed on: 11th June 2020

top company

i needed to sort out my loans to make just one .so looked around for a loan company with a good reputation found rate setter .really good to deal with .would recomend to my friends and family Reviewed on: 11th June 2020

Excellent rates

Getting a loan from Ratesetter was a simple process. The interest rate was the lowest in the market and I would highly recommend it to my family and friends. Reviewed on: 11th June 2020

Very good loan lenders never had a problem

I had a very good experience with ratesetter applied for loan and it was in my bank within 24hrs would definitely use them again Reviewed on: 11th June 2020

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