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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

My view

Great service and prompt payout very quick to get loan and cater for all circumstances would certainly recommend to others , I have had no concerns or issues in the time I have been rate setter . Reviewed on: 11th June 2020

Great company

I found rate setter through noddle (now credit karma) they approved my loan quick and simple. I have never had any issue with contacting them or getting my statements. I would definitely recommend and have done in the past. Reviewed on: 11th June 2020

Quick and easy

Simple, fast and stress free. Completed online with clear understanding of how much to repay. Reviewed on: 11th June 2020

Excellent Service

Easy to use and great service. I would recommend to others. Reviewed on: 11th June 2020

Perfect!!

Verry good customer service. Was a pleasure working with you! Reviewed on: 11th June 2020

Helpful

Ratesetter sort my problem when I really need help. Thank u so much. Reviewed on: 11th June 2020

Worked perfectly for me

Massively easy process- great rate. Zero complaints . I would definitely use them again. Reviewed on: 11th June 2020

Car purchase

Ratesetter have offered a great service with competitive products and I'll definitely be using them again in the future! Reviewed on: 11th June 2020

Simple, efficient, friendly and quick service for loans

Simple, efficient, friendly and quick service for loans. There's not much more I can say ! I've taken two loans out with them - both at rates cheaper than I was offered elsewhere. If I need another one, I'll go back to these guys for sure. Reviewed on: 11th June 2020

very good rate

i had my car on finance at 9.9% but got a much better deal with RateSetter and used the money to pay the car off completely Reviewed on: 11th June 2020

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