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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Brilliant service

rate setter are true to their word and gave been great would recommend them to any one. Reviewed on: 11th June 2020

A must use

Never ever a single problem. Great service. Reviewed on: 11th June 2020

Personal Loan

Easy to apply and very good interest rates with prompt response on applications Reviewed on: 11th June 2020

Good

Good service We very very happy with this Reviewed on: 11th June 2020

Very easy to use, quick process & money in bank following day

Very easy to navigate the website & quick; simple questioning. Very happy with process. Reviewed on: 11th June 2020

Highly recommend

Great service would use them again Reviewed on: 11th June 2020

Excellent Service

Ratesetter have excellent rates and even better customer service! The online system is so easy to use and keeps me up to date on how long and much I have left to pay off my loan. The rates were better than ANYONE else on the market! Reviewed on: 11th June 2020

Good service

Quick and easy service and all sorted on your behalf. Informed all the way through. I would definitely recommend to anyone. Reviewed on: 11th June 2020

Fantastic company for personal loans

Very easy to apply for a personal loading along with a quick decision and fantastic rates , would recommend to all my friends and family Reviewed on: 11th June 2020

Ratesetter experience

Old school, the best bits! Friendly, helpful, clear and concise. Simple procedures, simply works! Reviewed on: 11th June 2020

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