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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
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0%
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0%
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0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Ratesetter

5
Easy to use, good useable online platform. I’d highly recommend Ratesetter to anyone looking for loans etc. Reviewed on: 11th June 2020
Darren's avatar
Darren

Really simple and quick lending process. No issues whatsoever.

5
Very simple and swift application process and competitive interest rate. All forms sent via e-mail which were electronically signed and returned. I am just over 3 years into a 4 year loan and have had no issues at all. Would definitely recommend as a lender. Thank you. Reviewed on: 11th June 2020
Karen Knight's avatar
Karen Knight

Simple Finance

5
Super simple finance management. It was very easy to get a quote for finance options, the money was released quickly and I can see all my records and history on the user dashboard. Highly recommend. Reviewed on: 11th June 2020
Liam Kwett's avatar
Liam Kwett

Fast & Efficient

5
From start to finish, this was by far the easiest loan I have ever applied for. Can't recommend highly enough. Reviewed on: 11th June 2020
Cam's avatar
Cam

Best lender and investor by far!

5
Was told about rate setter by a friend, couldn’t believe my luck when I was accepted for my loan , much much cheaper than my bank! And after I opened a lending account too, with the rate of returns being much much better than my bank also!! What’s to say, money lender gets my vote Reviewed on: 11th June 2020
Gavin Thomas's avatar
Gavin Thomas

Top lender

5
fast and freindly service from the start. Easy to manage account. Good interest rates. Reviewed on: 11th June 2020
Mike's avatar
Mike

RateSetter

4
Great service when required, staff members are really helpful Reviewed on: 11th June 2020
Amir javed's avatar
Amir javed

Very good service & quick decision

5
Rate setter were very prompt with their decision & service was excellent. I would definitely recommend them. Reviewed on: 11th June 2020
Alison's avatar
Alison

Easy reliable loans

5
Easy to apply and quick decision. Repayments terms were set out well and made it all ....well easy Reviewed on: 11th June 2020
Jaime Sim's avatar
Jaime Sim

RateSetter

5
I have been more than pleased with RateSetter and would have no hesitation in using their services again. Reviewed on: 11th June 2020
James Howard's avatar
James Howard

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