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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Great service

5
I am so impressed with Ratesetter... highly professional and efficient service. Thank you... I have recommended Ratesetter to friends Dr Neil Brown Reviewed on: 11th June 2020
drneilbrown@aol.com's avatar
[email protected]

Amazing

5
I’ve been with RateSetter for over a year now and they have been brilliant, I would highly recommend Reviewed on: 11th June 2020
Jakegold123's avatar
Jakegold123

Quick, easy and hassle free

5
Simple online form and quick turn around. Reviewed on: 11th June 2020
Urim's avatar
Urim

Reputable and Trustworthy Loan Provider - would recommend

5
It's not always easy to find a loan provider that doesn't charge you the earth on top of what you want to borrow but I found RateSetter's rates to be comparable and reasonable. Also, the loan was easy to arrange and their customer service is excellent. It's been a smooth process throughout and I'd certainly use them again. Reviewed on: 11th June 2020
Julie's avatar
Julie

Excellent Application Process.

5
Results were as advertised with no high interest charges Reviewed on: 11th June 2020
Steve's avatar
Steve

The perfect lender

5
competitive rates with friendly staff and the ability to pay off extra whenever you can to lower your payback Reviewed on: 11th June 2020
Mark Hamilton's avatar
Mark Hamilton

Fuss free, professional and responsive

5
As a customer on more than one occasion i can honestly say the ease of application, responsiveness and overall service cannot be surpassed. I would use their services as my primary option and wholeheartedly would recommend them. Reviewed on: 11th June 2020
Anthony's avatar
Anthony

Received funds within hours of application

4
I applied online and received an instant email confirmation I had been approved and received the funds as soon as I read and completed the agreement. Couldn’t of been easier . Reviewed on: 11th June 2020
L Marsh's avatar
L Marsh

Fast and reliable service

5
Hello there! RateSetter has been absolutely brilliant! Easy to keep track of payments. Very quick at decisions and top quality customer service. Highly recommended. Regards Emma Reviewed on: 11th June 2020
Emma's avatar
Emma

Excellent service

5
Service is great. Got excepted of my load and was in my bank within day. Can't fault it at all Thanks Reviewed on: 11th June 2020
James arthur's avatar
James arthur

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