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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

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4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

Quick, easy and hassle free

Simple online form and quick turn around. Reviewed on: 11th June 2020

Reputable and Trustworthy Loan Provider - would recommend

It's not always easy to find a loan provider that doesn't charge you the earth on top of what you want to borrow but I found RateSetter's rates to be comparable and reasonable. Also, the loan was easy to arrange and their customer service is excellent. It's been a smooth process throughout and I'd certainly use them again. Reviewed on: 11th June 2020

Excellent Application Process.

Results were as advertised with no high interest charges Reviewed on: 11th June 2020

The perfect lender

competitive rates with friendly staff and the ability to pay off extra whenever you can to lower your payback Reviewed on: 11th June 2020

Fuss free, professional and responsive

As a customer on more than one occasion i can honestly say the ease of application, responsiveness and overall service cannot be surpassed. I would use their services as my primary option and wholeheartedly would recommend them. Reviewed on: 11th June 2020

Received funds within hours of application

I applied online and received an instant email confirmation I had been approved and received the funds as soon as I read and completed the agreement. Couldn’t of been easier . Reviewed on: 11th June 2020

Fast and reliable service

Hello there! RateSetter has been absolutely brilliant! Easy to keep track of payments. Very quick at decisions and top quality customer service. Highly recommended. Regards Emma Reviewed on: 11th June 2020

Excellent service

Service is great. Got excepted of my load and was in my bank within day. Can't fault it at all Thanks Reviewed on: 11th June 2020

Ratesetter

Easy to use, good useable online platform. I’d highly recommend Ratesetter to anyone looking for loans etc. Reviewed on: 11th June 2020

Really simple and quick lending process. No issues whatsoever.

Very simple and swift application process and competitive interest rate. All forms sent via e-mail which were electronically signed and returned. I am just over 3 years into a 4 year loan and have had no issues at all. Would definitely recommend as a lender. Thank you. Reviewed on: 11th June 2020

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