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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Yes

У меня первый кредит и мне нравитца работа ReteSetter. Reviewed on: 11th June 2020

Good experience

Simple and easy to use, good interest rate, fast and easy service Reviewed on: 11th June 2020

Great!

Easy to apply and manage- not had any problems. Would use again and recommend. Reviewed on: 11th June 2020

Ratesetter

Fast easy enjoyable experience Great customer service and low rates Reviewed on: 11th June 2020

Fantastic

Just amazing experience you have to use it!!! Reviewed on: 11th June 2020

Great lender

Easy to deal with and helpful, I would recommend it to my family and friends. Reviewed on: 11th June 2020

Quick and Easy to use

Love the website layout and the decision making speed. Ease of use a great bonus. Reviewed on: 11th June 2020

Overall great

Easy to use, Quick, No hassle Overall great service Reviewed on: 11th June 2020

So easy and reliable!

So easy to look up your payments and see all the details about it and make minor changes too! Customer services have been brilliant when I’ve needed to as well! Reviewed on: 11th June 2020

You can count on their support

They are very handy in tough times their customer service is great and when you are accepted the money comes to your account the next business day. The only thing is sometimes when applying you need to give them a ring if your application is stuck. And their rates are comparative with the bank rates. Reviewed on: 11th June 2020

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