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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Accessed in need

It was a desperate need with poor credit rating, but Rate setter lifted me up. I had been faithful in repayment with less interest Reviewed on: 11th June 2020

Dont go anywhere else

I dont have to write much, its just been made so easy for me and the rates are really good. Wouldnt advise people to go anywhere else Reviewed on: 11th June 2020

RateSetter loan

I’m very happy with RateSetter because there interest is not to high. Reviewed on: 11th June 2020

Ratesetter

My experience of dealing with ratesetter has been extremely pleasant, they’re quick, easy and troublefree Reviewed on: 11th June 2020

Feed back

Interest rates are bit high but overall satisfied with services . Reviewed on: 11th June 2020

Easy to work with and very helpful

I was very wary of applying for a loan, but it was very straight forward and no pressure i got word back very quickly and money was in my bank in a couple of days. Reviewed on: 11th June 2020

Fast and efficient

I have a loan from Ratesetter, they were very fast to make a decision, they are well organised and their communication is excellent. I would definitely recommend them to others. Reviewed on: 11th June 2020

Fab

Quick and easy - would 100% recommend Reviewed on: 11th June 2020

An easy process

It was an easy process to apply for the loan and it was quickly in my account the following day. I’ve had no problems with ratesetter whatsoever and would use them again Reviewed on: 11th June 2020

Reliable, speedy service

I initially got a loan to clear previous credit card debt which was an easy and quick process. Money was in my account super fast, which was lovely because it meant I could be that little bit more relaxed when it come to my finances. I months later contacted RateSetter about increasing my loan so I was able to buy a car for myself. I was greeted with attentive staff who talked me through the process of increasing my loan, the payments etc. To my delight, this was approved. Again, super quick! I have since been so impressed with the service and reliability of RateSetter that I have recommended to a friend when she was looking for a small loan for surgery. Thanks RateSetter for helping us get on with life :-) Reviewed on: 11th June 2020

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