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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service and very quick.

I needed a loan fast. The process was simple and straightforward and I had the funds within 24 hours. Reviewed on: 11th June 2020

Very easy to access

Loan was applied for and approved in a very short timescale Reviewed on: 11th June 2020

Loan

Easy to use website no issues. Everything is clear. Reviewed on: 11th June 2020

Simple and quick

Amazing service, good rate and fast answers for all my questions. I’m very thankful to choose RateSetter Reviewed on: 11th June 2020

Stress free, clear and very helpful

My experience with rate setter has been very stress free, they was very clear and helpful and provided everything I needed for me to choose them to have my loan with Reviewed on: 11th June 2020

RateSetter is simply peak

I have been with ratesetter for more than a year now. I couldn’t have wished for a better company to deal with. Excellent service and customer appreciation . Reviewed on: 11th June 2020

Ratestter is good company

ratestter is fine and reliable company Reviewed on: 11th June 2020

Customers view

It was quick to get the required information and everything is clear. Reviewed on: 11th June 2020

Easy website, very fast answers

Easy to navigate website, simple and straightforward quotes etc. Very straightforward experience Reviewed on: 11th June 2020

Amazing

Brilliant and easy to understand. Easy to set up and use. Wouldn’t use any other company Reviewed on: 11th June 2020

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