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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great Company

RateSetter was able to provide me with quick loan. The application process was easy and I have not had any problems with them this far. Their customer service is attentive and friendly. Reviewed on: 11th June 2020

Easy money (that you have to pay back)

Really fast service, the money was in my account the next day. During the COVID crisis they have been really pro active to offer any help needed. Would definitely use them again Reviewed on: 11th June 2020

First class service

Quick ,easy and straight forward first class service. Reviewed on: 11th June 2020

Easy to set up with no hidden costs

Easy to set up, told exactly what repayment will be, no hidden costs and can pay back faster if you wish, would definitely use again if the need arises Reviewed on: 11th June 2020

Peace of mind brings, peace to the mind

Very easy to apply for my loan with good customer support all the way Reviewed on: 11th June 2020

Excelent

Professional and very good service Reviewed on: 11th June 2020

Nice and easy

Nice and easy transaction. Easy to apply, great communication. Clearly explained, no hidden costs. Reviewed on: 11th June 2020

MPL

Applied for a loan the process was quick and easy. Guy’s were helpful Reviewed on: 11th June 2020

Very great customer service

They helped me out when it really mattered Reviewed on: 11th June 2020

Helped me out when I needed it the most.

User friendly interface, super fast money transfer, Competitive loan rate with good term. I would use again if needed. Reviewed on: 11th June 2020

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