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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Loan

I have two loans with rate setter and never had any problems with them or the customer services. The loans was easy to apply for and the rates I got where the best around at the time, overall very happy with them and there service. I hope you win good luck Reviewed on: 11th June 2020

Great service

Easy straight forward application . Fast transfer of funds and online account overview very useful Reviewed on: 11th June 2020

Excellent Customer care.

I have used Ratesetter to get loans a few times and they have never disappointed. Easy access to their Customer service and decision is always prompt. Reviewed on: 11th June 2020

The only place to borrow

The easiest company to deal with great rates service and terms, They do exactly what it says on the tin. Would not hesitate to recommend or use again. Reviewed on: 11th June 2020

Very very excellent

No 1 , excellent ,amazing,fabulous,trustworthy, Reviewed on: 11th June 2020

Apply loan

Fast, easy and friendly service and transferred my money quickly. I would certainly recommend. Reviewed on: 11th June 2020

RateSetter

Amazing company, had no issues at all with them. Application was simple, easy and funds was in my account within the hour. Reviewed on: 11th June 2020

Flexible financing

Ratesetter provide a great platform for flexible financing, whether this is for borrowing and lending. Easy to use and simple. Reviewed on: 11th June 2020

Ratesetter

I have personally had a fantastic experience with Ratesetter and I highly recommend them. They are very quick with their response, they have pretty hard to beat rates, they are very, professional when they communicate with you and answer all your concerns and questions. I'm glad I choose them. Reviewed on: 11th June 2020

Great, well purposed and fair

Applied to organise finances, was a smooth process and well communicated. Reviewed on: 11th June 2020

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