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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy affordable confident and trustworthy

Easy on line to help anyone that needs a loan helpful and trustworthy. Reviewed on: 11th June 2020

Very good service

Easy quick and very helpful staff! Reviewed on: 11th June 2020

Brilliant service

Easy money transfer Was in account in less than 48hrs Brilliant Reviewed on: 11th June 2020

Good service, good rates

I took out a loan out With Ratesetter to consolidate my debts. That was over two years ago. I have still one year to pay at a manageable monthly rate. Ratesetter responded to my Initial enquiry and processed my loan application quickly. Reviewed on: 11th June 2020

They helped get me through unpleasant times.

Ratesetter is fantastic. Honestly. Everything about the service they provide exceeded my expectation. I was going through a rather tough spat in my life, being hounded by multiple companies for repayments and barely making ends meet every month. I was beyond stressed trying to manage it all. I found Ratesetter through a credit score app that bases your current credit score and checks your eligibility for loans, credit cards, and the like. Checking their website and seeing that it was a Peer to Peer lending scheme, I was intrigued. Looking into their website I was immediately impressed by the ease of navigation and all the key points for the service was visible. It felt like there was nothing they were trying to hide. I applied for debt consolidation, and at that point I was not hopeful it would be approved, but within two days I was approved! The interest rate offered was much better than any loan I had before, only a single fee to pay for the loan, and a real ease of getting the funds into my account. This certainly changed a lot of things for me for the better. So thank you Ratesetter, seriously. Reviewed on: 11th June 2020

RateSetter

Excellent hassle free service and very good lending rates. Reviewed on: 11th June 2020

Recommended - as a last resort

I was grateful to be approved for a car loan by Ratesetter, after a number of banks turned me down despite having a very good credit rating. However, the interest rate is eye-wateringly high. I would recommend only as a last resort. Reviewed on: 11th June 2020

Fab service

I've never had a loan before so it was daunting applying for one, but i rang up customer services and they explained everything in simple details for me. I had the money so quickly and can log on to see my payment schedule any time Reviewed on: 11th June 2020

No messing no fuss

There got straight to business no messing was sorted very fast I would have no problem dealing with them again if needed in the future Reviewed on: 11th June 2020

Easy to deal with,quick decision and a rate

Polite and friendly agents on the phone Reviewed on: 11th June 2020

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