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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Ease of use

Getting a loan with rate setter was extremely easy and you are given numerous payment dates which is very useful. Reviewed on: 11th June 2020

i have recommended ratesetter to friends

Very easy and straightforward. Never had a single issue with them. Reviewed on: 11th June 2020

Best peer to peer available

this have been the best peer to peer i have ever use, the application was very easy to complete and the staff was on hand to help out if you get stuck. the money was ready available before it was said it would be in my account. Reviewed on: 11th June 2020

Good choice

I’m glad I got a ratesetter loan. Rates were great and the website is really easy to use and navigate. Makes it much simpler to work out how long I have left Reviewed on: 11th June 2020

Nice and easy to apply

Very quick to approve the loan asked for Reviewed on: 11th June 2020

Excellent

I got a loan from RateSetter when I needed it, it was very quick and low interest. Reviewed on: 11th June 2020

They helped me when I needed it

Very good service will use again for sure and will tell friends Reviewed on: 11th June 2020

Best loan deal bar none

I love the fact that there is a company out there that doesn’t try to rip you off with extortionate interest rates. Love the deal I got and Ratesetter will always be the first port of call if needed in the future again. Thanks Ratesetter, you’re great. Reviewed on: 11th June 2020

Fabulous

So easy to get a loan I have had 2 small loans with rate setter and it's been no hassle at all. Very low interest rates also. I would highly reccomend for everyone to use rate setter if they need a loan ! Reviewed on: 11th June 2020

Great service and good value

Easy to use system and great communication. Reviewed on: 11th June 2020

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