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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Easiest transaction possible!

5
I found RateSetter very ‘user friendly’ , uncomplicated and easy. Very fast response. A thoroughly easy experience with flexibility and assurance. Highly recommend. Reviewed on: 11th June 2020
Jayne Green's avatar
Jayne Green

Excellent service

5
After struggling to get a loan with a decent interest rate, I stumbled across rate setter. Applied then and there and was approved the same day! 10/10 do recommend Reviewed on: 11th June 2020
Meg's avatar
Meg

Great customer service and product

5
It was easy to apply for a loan and Ratesetter set out clearly what the payments would be and when they would be due meaning I could ensure they were within my means. Once accepted, the money was transferred to my account quickly. I’ve only needed to speak to their customer services once, I got through quickly on the phone and the customer services was helpful and knowledgeable. Reviewed on: 11th June 2020
Jo James's avatar
Jo James

Easy, quick and reliable

5
I have used Ratesetter twice in the last few years. The loan has always come through quickly with no hassel. I would highly recommend the service. Reviewed on: 11th June 2020
Claire Peters's avatar
Claire Peters

Easy process, seamless and no hassle at all.

5
A couple of forms, set up DD and it's done. Effortless and efficient. Reviewed on: 11th June 2020
Ruth Downie 's avatar
Ruth Downie

Quick easy well managed cheap service

5
I needed a loan quickly to cover car damage costs where my car was hit while being parked overnight. I use my car for work so required this quickly. The loan application was competed and the money was in the bank within a few days great service. Reviewed on: 11th June 2020
garyweller020's avatar
garyweller020

The real winners

5
Ratesetter are a great company. Simple and easy to use. Don't bombard with unnecessary info just simple and easy. Reviewed on: 11th June 2020
Jerome T's avatar
Jerome T

Professional customer service

5
Fast and professional customer service. Reviewed on: 11th June 2020
Sandra Carla Martins's avatar
Sandra Carla Martins

The best loan is a low interest rate

5
I recommend a very low interest rate to anyone who wants to take a quick loan Reviewed on: 11th June 2020
Michal's avatar
Michal

Very easy and great rates!

5
I used rate setter to get a loan on a new vehicle after my last one decided to break down on me. The process was very easy and I had the money in my account that same day. Highly recommend! Reviewed on: 11th June 2020
Phil Tucker's avatar
Phil Tucker

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